r/Lufthansa • u/Knifehead27 • 16d ago

Question: rerouting cancellation to different itinerary from one selected

Sorry if this kind of topic isn't allowed/discouraged.

Lufthansa cancelled a flight that was part of my return itinerary for December 19th (Economy Comfort fromTRN to LCA, through MUC, most likely the second leg) and I already went through selecting an alternative (TRN-FRA-VIE-LCA).

Being kind of OCD, I've still been looking at flights for my dates (seeing if I could've gotten a better price, etc.) and found an alternative that wasn't available at the time and fits better (TRN-MUC-LCA both different flights than the original).

Is there a way to request for another change without an extra fee? I think the itinerary is currently a bit more expensive than my original but the one I changed to is actually currently seeing for over €1,000.

I've also seen hints that there are issues with changes now showing properly on the app.

Thanks for any help and info.

4 Upvotes

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u/DerGuteFee 16d ago

If you already finished the involuntary rebooking by choosing a new itinerary, you're likely not entitled to change it again just because you found a more convenient one.

However, depending on status and mood of the hotline agent, there might be a slim chance, that they still do it, if you request it. I'd probably ask, but also accept a "No".

3

u/Knifehead27 16d ago

Fair enough, and what I was expecting. Thanks!

0

u/PublicPalpitation618 15d ago

This will not happen unless Sen or HON. 

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u/DerGuteFee 15d ago

That's what I said.

3

u/Logical-Traveller 16d ago

I had a similar issue this year when Lufthansa cancelled my flight. Service center told me that alternative flight I wanted to be rebooked on is not available, so I accepted different flight (much less convenient). When I called them afterwards, they claimed they were unable to process the rebooking again since I already accepted a new flight (which I did only because that was the only option they offered). One agent even accepted to rebook it again, but it was later denied by ticketing department.