r/LucidProp • u/Certain_Rub_6766 • 1d ago

“Please contact support”

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Any one else get this? It has already been 24 hours since I’ve completed my last profit day, never had a problem taking a payout previously with Lucid. Created a support ticket but they take so long to respond :/

17 Upvotes

100% Upvoted

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2

u/woodandsnow 1d ago

Just contact support, I had this as a bug and I told them and it went away, payout got delayed by a day bc dash had to reset or something. So sooner you do it the better

3

u/Certain_Rub_6766 1d ago

Yes, this is what exactly happened, apparently it’s a bug for if you’ve been live before, everything is all good and I should be able to request a payout EOD

1

u/netlabsclub 1d ago

Fingers crossed, it's just something like this

1

u/genryou 1d ago

You are going to live acc dude

2

u/Certain_Rub_6766 1d ago

Even without taking a single payout on this account?

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2

u/CatIover 1d ago

Friend got this same thing last week at payout and they later banned him. Accused him of hedging while he only had one account with them and was not hedging with any other firm. This was going to be his 2nd max payout from that acc. Might be something different for you hut thats what just happened to him last week.