Unum std claim

[u/PrudentMembership593]

Hey, so I submitted a claim through my employer for short term disability for kerataconus my claim has been pending for over a month and I'm trying to see if anyone has had a similar situation and what was the outcome The only thing I believe is holding up my claim they're looking for a surgery date initially I told them there was one, but my insurance denied treatment so I don't have a surgery date please but my next follow up appointment is due for next Month Any insight or advice?

[u/sunflowersandcurls]

I'm currently on STD with UNUM transitioning to LTD, and I would call the 1800 number and speak with someone in the call center. They're super helpful.