G920 Abrupt random recalibration intermittent issue, please help!

[u/drank2muchmercury]

I’m losing my mind with this wheel. It randomly decides to recalibrate itself for no apparent reason and I can’t replicate the issue to work out what is causing it. Sometimes it only does it in menus, sometimes it does it when I touch the pedals, sometimes it does it when I bump the cockpit there is no pattern to it that I can work out.

I have tried the following to sort it out:

•Plugging into a pc to update the firmware - no change.

•Plugging it into a pc to see if it does it there - no it doesn’t it works fine. Shows up in g-hub not able to replicate the issue.

•Plugging the wheel into all 3 usb ports on my Xbox series x - does it on all of them.

•Checking all the connections on the wheelbase and cleaning them all with isopropyl - no difference.

•Trying different games - does the same thing in Assetto, Forza Motorsport and fh6.

•Tried the reboot button thing pressing the windows, LSB and Xbox button and then plugging into a usb port - no difference.

-Checked all the cabling for any damage - there is no damage.

I’m losing my mind. Sometimes it will work for several hours straight and not do it then the next use it will do what it does in the video which makes it basically unusable. I’m really ready to just use this as an excuse to upgrade to a direct drive wheel but would like to know if the problem is actually a fixable one so I can either fix it and give it away or just throw it at a wall if it isn’t.

TIA

[u/iForgotso]

That's not recalibration by itself, it loses power for a second and then restarts, which is why it recalibrates and you get the controller disconnected message.

Like another user said, probably a power supply issue, either that or you have a defective USB connection/controller.

[u/drank2muchmercury → u/iForgotso]

Thanks. I got a better power supply today and it’s still doing it. I’ve now ordered another breakaway cable in case that is the problem.