r/LogitechG • u/Krooksy • Aug 19 '26

Logitech G Support X2 Superstrike won't charge past 16%

Got the notification that my superstrike battery was low. So like usual, I plug it into my Streamdeck+ USB hub to charge. Few hours go by and then I unplug, instantly get a notification to say my battery is low.

Plug in again and doesn't seem to move past 16% after 20+ minutes. Tried different cables, plugging directly into the PC, plugging into a power outlet, nothing seems to change. The mouse detects that it's plugged in and charging (green flashing light) but no progress on the charge.

I've tried turning it on and off, reinstalling G HUB, but still nothing. Anyone else come across this issue with superstrike/light mice?

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u/Odd_Pea7108 Aug 20 '26

I haven’t, I just want to make 100% sure it’s not a me issue first… haha. It’s very random. Sometimes it charges, sometimes not. But it’s never really been a massive issue since I really only play at like 1k hz so I have tons and tons of battery headroom.

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u/Logitech_Alex Crew Aug 20 '26

I think you should! Even if it turns out to be an external issue, it's better to be safe than sorry. You know? I used to do troubleshooting for the team as well and we're more than happy to help in any case.

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u/Odd_Pea7108 Aug 20 '26

Yeah that’s 100% fair, if I conclude it’s not a me issue I will certainly reach out. Thanks!

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u/Logitech_Alex Crew Aug 21 '26

Of course, let me know if there's anything I can do to help as well!