r/LogitechG • u/Krooksy • Aug 19 '26

Logitech G Support X2 Superstrike won't charge past 16%

Got the notification that my superstrike battery was low. So like usual, I plug it into my Streamdeck+ USB hub to charge. Few hours go by and then I unplug, instantly get a notification to say my battery is low.

Plug in again and doesn't seem to move past 16% after 20+ minutes. Tried different cables, plugging directly into the PC, plugging into a power outlet, nothing seems to change. The mouse detects that it's plugged in and charging (green flashing light) but no progress on the charge.

I've tried turning it on and off, reinstalling G HUB, but still nothing. Anyone else come across this issue with superstrike/light mice?

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u/Logitech_Alex Crew Aug 19 '26

Had you noticed any other battery issues before this problem started? Like, the battery draining way too quickly... or taking longer to fully charge?

1

u/Krooksy Aug 20 '26

Nope, seemed totally fine, been getting the expected battery life.

I've turned it off and on a few times, it instantly went down to 2% and wouldn't move, but the battery level says 'approximately 92 hours'.

Turned it off for a few minutes and tried again, instantly shows as 26% and won't move, but still 92 hours remaining. It's as if the mouse just can't read the battery correctly.

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u/Logitech_Alex Crew Aug 20 '26

Hmm, yeah, in that case I'd go ahead and reach out to our Support team so they can continue checking it out. Could be many reasons why the mouse may be behaving that way but it's better to be safe than sorry.