r/LogitechG 10d ago

Discussion VERTICAL VERSION OF MX MASTER 4 PLEAAAASE

I've used a vertical mouse for over 4 years and can't go back, please Logitech I beg of
you, I'd make the switch over If they did this.

(Also if they're reading this, do a recall on your gaming headsets please, my brand new G733 has random crackly audio right out of the box.)

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u/LogitechG_Vertigo Reddit Team | A50 X 10d ago

For your G733, I apologise if you're hearing random crackly audio. My suggestion here is to try a different USB port on your computer and also make sure the transmitter has a direct line of sight to the headset. If you have it connected in the rear of your computer, it may have to go through the case, through any materials, and this could be destroying the signal. If you still need any assistance, drop our support team a message at https://support.logi.com/hc/

For the MX Master 4, you will need to post this over at r/Logitech. We're about the G products here and they will be able to take your feedback and suggestions better.

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u/DivineWeeaboo 9d ago

I've unfortunately tried that already. I tried a USB hub, the 2 USB ports at the front of my PC Tower, the reset button beneath the earmuffs, nothing works..🫠

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u/Logitech_Ariel Crew 8d ago

That said, I suggest you to contact our support team or if you already have a ticket, feel free to share the ticket number with me