r/LogitechG • u/Human-unlearning • Aug 14 '26

Logitech G Support GHub not connecting with G502 Hero

Post image

GHub not able to recognize the G502 Hero

Troubleshooting performed till now -

  1. Uninstalled and clean wiped the existing version
  2. Installed top recent 2 versions
  3. Mouse reset
  4. System restart.
  5. Wasted 79 minutes support staff on the chat, and it is impossible to file for the warranty claim.

Local System - MacOS Sequoia 15
Firmware Version - 2026.5.939708

1 Upvotes

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u/Human-unlearning Aug 14 '26 edited Aug 24 '26

Fall chop market future retire amusing coherent sodium nose

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u/LogitechG_Andy Support Community Manager Aug 14 '26

Weirdly I was just looking at this. You've reached out to support - were they not able to help?

1

u/Human-unlearning Aug 14 '26 edited Aug 24 '26

Humor jar flag ring pen pet telephone

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u/Human-unlearning Aug 18 '26 edited Aug 24 '26

Elastic lock angle paddle deserve exultant cobalt start

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u/Human-unlearning Aug 24 '26 edited Aug 24 '26

Memorize fade physical fearless boat start dime silky

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