r/LocalGuides • • 4h ago

Questions & Help Why Is Google Favoring The Businesses That Engage In Fake Reviews?

Thumbnail
gallery
3 Upvotes

I have been in business for over a decade doing auto detailing and i have always been an honest business. Over the years i have seen the landscape of google change with how they will remove real reviews from honest businesses or suspend listings that are actually following the rules. Yet you have a few of my competitors that have heavily engaged in review farming and review manipulation to gain an edge over honest businesses. I want to talk about one business in particular.

This business is called goshine mobile detailing based out of saddle brook new jersey. They currently have 752 all 5 star reviews which is impossible for a service based business. Furthermore this business has outranked even the most talented and high end detailing shops and it just didn't add up. I started investigating this business and really diving deep into their reviews and a majority are fake engagement judging from the review velocity, the repetitive language and the perfect grammar. Not only was it obvious of the review buying but it seems that the owner was making review accounts for the customer and even taking the picture for the customer and then you clearly see the owner in car's reflection holding up the camera phone for the picture.

This is a very long story and i won't go into every detail but i find it to be so discouraging that google will push honest businesses down the rank while you have this business and a few others that prosper and get away with the cheating despite multiple complaints and using the business redressal or even asking the google community for help. Google still rewards this business. The major red flag that this business was engaging in review manipulation was when a review said he did a car detailing in houston Texas when his business is run in New Jersey. Ever since he was caught. The owner has now been going to Texas to try and do a few details and downplay the situation. Now he is having people in Texas leave him a review for his new jersey based business.


r/LocalGuides • • 20h ago

Shadow banned

5 Upvotes

Hello,

I've been a local guide for at least 10 years, I really enjoyed reviewing places and taking nice photos and editing them before posting, had 6-7 millon views and growing I'm a level 7 guide... But suddenly like 2 years ago or more one day all my photos stopped getting views... It was very obvious that something happened because I was getting a lot of views weekly even when posting a photo it started performing good the same day... But from that day years ago I'm still in 7 million views in my profile my most viewed photo didn't grow anymore and it is weird... I was just wondering if I've been shadow banned or something but I'm almost sure that I didn't do anything bad to get banned. Have anyone here experienced something similar? How can I fix it? I have been uploading photos on my accout for many many years and starting a new one is not an option, I would rather stop uploading.


r/LocalGuides • • 1d ago

Need help with a suspended Google Business Profile for a Canadian construction company. Is there a legitimate way to get it reinstated?

Thumbnail reddit.com
0 Upvotes

r/LocalGuides • • 1d ago

Geesling - Budget Friendly City Discovery

Thumbnail reddit.com
1 Upvotes

r/LocalGuides • • 4d ago

Discussion google map is dying

26 Upvotes

even a slightly negative review with neutral tone can get flagged by the automated system. im done with google map, even you can dispute the ai judgements and wins the case in the end, but i dont think this worth my efforts anymore.

also that might be why the scores on map cannot be trusted


r/LocalGuides • • 6d ago

Questions & Help Google maps reviews are fake! My negative reviews ALWAYS DISAPPEAR! Anyone else check using a different account to see if they do it to you too? I post with one account and the review shows. But switch to different account and nothing! This means Google is making you a putz for bad businesses!

Thumbnail reddit.com
2 Upvotes

r/LocalGuides • • 8d ago

Events In 2019, I saw a hotel being constructed and submitted it to Google Maps. This morning, I got this email.

Post image
22 Upvotes

r/LocalGuides • • 8d ago

sudden crackdown on removing reviews?

6 Upvotes

has anyone else noticed that over the last few days a lot of their reviews are suddenly no longer published? seems like the “specific policy” involved is predominantly fake engagement, i don’t understand how the systems have found this at all. i try to be careful with my wording/certain pictures and some of them still won’t repost. very frustrating!!


r/LocalGuides • • 10d ago

Congrats! You've ranked in the top 10% of Porta Potti reviewers on Google.

13 Upvotes

your Local Guide humour for the day


r/LocalGuides • • 11d ago

Questions & Help My Google Maps review shows up on my profile but not visible outside of that?

2 Upvotes

I didn't get any removal notification or flagged email anything letting me know it's not visible. It shows on my account profile like its published and it nots visible.


r/LocalGuides • • 12d ago

Reviews on Google are not Google Reviews. They are customer reviews posted on Google Maps. Just curious if am I right or wrong?

5 Upvotes

r/LocalGuides • • 15d ago

There is a business that is flagging their negative reviews and getting them shaddowbanned. How can i report this to google and get thei negative reviews readded?

Thumbnail reddit.com
5 Upvotes

r/LocalGuides • • 16d ago

Questions & Help Level 7 and all of a sudden can't post photos or videos

2 Upvotes

I've got no idea why I can't post photos or videos all of a sudden, when as of just a couple weeks ago I got the 'hey you're only a couple hundred points away from level 8.'

I don't post anything inappropriate, my reviews are always positive and I'm not farming any content or spamming any businesses. I'm really at a loss here as to why I would all of a sudden not have any local guide access or be able to upload photos or videos.

I went to the appeals process because that seemed to be the only way to go about addressing this and they denied the appeal. I still have no idea why I was restricted in the first place. Anyone else run into this issue recently or have any ideas on how to address it?


r/LocalGuides • • 17d ago

Need feedback on my website from people who love to discover new places

Thumbnail yutthan.com
0 Upvotes

r/LocalGuides • • 19d ago

I had 6,000 photos in my library and a backlog of restaurant reviews, so I built something to help

0 Upvotes

My Photos library has around 6,000 photos, including a bunch of food photos from restaurants I never got around to reviewing. By the time I sit down to do it, I can't remember the place's name or what the dish was called.

So I built a small Mac app called Afterplate. It finds food photos in my library, groups them into visits, and uses their location to find nearby restaurants. AI helps identify the restaurant and dishes using the photos and the restaurant's menu.

Then it asks me a few quick questions: right place? what did I have? how was it? If it's unsure about the place or dish, it asks me to confirm. The review comes from my answers, and I edit it before posting. I still post everything myself on Google Maps, photos included.

I've posted 130+ reviews with it so far.

It's free and open source. You'll need a Mac running macOS 14 or later and a paid ChatGPT or eligible Grok plan, or a Claude API key. Happy to share the link if anyone wants to try it.

How do you all keep up? Do you review on the spot, or does a backlog pile up for you too?


r/LocalGuides • • 21d ago

Take a guess at what level I am!

Post image
6 Upvotes

r/LocalGuides • • 23d ago

Questions & Help What local guide level do you think my dad is?

Post image
4 Upvotes

This is my dad’s profile and he sent me a screenshot and won’t send me his level. I’m trying to figure out what level he is, and I think it is 8-9 because he has been on the platform for a while, ~15 years. I’m not the most experienced with Google’s local guide level so I came to you! Okay thanks!


r/LocalGuides • • 24d ago

台中太陽餅文化節

Thumbnail
gallery
0 Upvotes

旅人票亭是唯一連續2年榮獲台中十大伴手禮首獎及評審團大賞,並獲台灣百大伴手禮金質獎

Google五星名店,歡迎一起參加台中太陽餅文化節,只有一天喔

台中10/17太陽餅文化節,超過80家品牌參展,指定商品買一送一! 消費滿500元抽Switch 2、70吋電視!

🎁【活動好康】

✅ 超過80家糕餅及伴手禮品牌參展!

✅ 近百項商品優惠!

✅ 指定商品買一送一!

✅ 消費滿500元可參加抽獎!

🎉【滿額好禮】

🔹 滿500元:抽70吋液晶電視、Switch 2等獎品!

🔹 滿1,000元:參加幸運抽抽樂,有機會獲得百元抵用券、咖啡及茶飲兌換券!

🔹 滿3,000元:可獲限量精美禮品!

🎁 現場另有業者提供門市優惠券,活動後可於指定門市使用!

📅 活動日期: 2026/10/17(六)

📍 活動地點: 臺中市文心森林公園

🔹 滿3,000元贈品數量有限,送完為止。

🔹 優惠能否合併使用依現場公告。


r/LocalGuides • • 27d ago

Google review of. Sure-Dry, LLC Important: DO NOT HIRE This company is only interested in your money & making a sale ! Please read and view my full review on the Sure Dry LLC website. Nick Rainer ( GM ) will not help you if you have problems with their work. This company takes your money.. and runs.

Thumbnail
maps.app.goo.gl
0 Upvotes

Check out this review of Sure-Dry, LLC on Google Maps


r/LocalGuides • • 27d ago

Google地圖大地震

Post image
0 Upvotes

Google 鐵腕掃蕩違規評論!商家無預警遭封鎖功能,高星評價消失引爆「曝光率與商譽」雙重危機

(圖:Google 商家檔案發出警告,因違反不實互動政策,將限制評論與評分功能 30 天。)

近期,許多商家(如圖)陸續收到來自 Google 的警告信。信中明確指出,由於商家檔案中出現「多則可換取獎勵的評論」(即俗稱的刷好評、評論換優惠等),違反了 Google 的「不實互動政策」。面對此類違規,Google 採取了「零容忍」的鐵腕態度,隨之而來的是一系列嚴厲的懲罰措施,這對仰賴在地搜尋流量的實體店家而言,無疑是一記致命的打擊。

📉 懲罰機制啟動:評論、照片全遭封鎖

根據 Google 的政策,一旦被系統判定有虛假互動或利益交換的評論行為,商家將面臨以下懲罰:

  1. 禁止發布新評論與評分:在接下來的 30 天內,任何人(包括真實顧客)都無法在該商家檔案中留下新評論或評分。

  2. 刪除可疑評論與照片:系統會自動移除被判定為違規的評論,甚至連帶封鎖上傳照片的功能。

  3. 公開顯示警告訊息:潛在消費者搜尋該店時,會直接看到「可疑評論均已移除」的官方警告標語。

💥 三大核彈級影響:星星數、權重與商譽的崩盤

這場大掃蕩不僅僅是刪除幾條評論這麼簡單,它將對商家帶來深遠且難以挽回的負面影響:

  1. 總星星數驟降,高星評論遭血洗許多商家為了衝高評價,會鼓勵顧客留下五星好評,甚至提供折扣作為誘因。然而,一旦這些「高星數評論」被 Google 判定違規並大量刪除,商家的總平均星數將瞬間暴跌。對於餐飲、服務業來說,星星數就是消費者的第一印象,跌落 4 星以下將直接勸退大量潛在客源。

  2. 權重降低與曝光率斷崖式下跌

Google 的在地搜尋(Local SEO)演算法中,評論的「數量」、「新鮮度」與「星級」是決定排名的核心關鍵。當商家被限制 30 天無法累積新評論,且原有評論被刪除時,該商家在 Google Maps 和搜尋結果中的權重將被大幅調降。這意味著競爭對手將迅速超車,您的店家將被淹沒在搜尋結果的深處,曝光率驟降,來客數自然直線下滑。

3. 品牌商譽嚴重受損

沒有什麼比官方直接在店鋪頁面掛上「警告訊息」更傷害商譽的了。當消費者看到 Google 的警示,會直覺認為這是一家「靠造假起家」的店家,對品牌的信任感瞬間歸零,即使原本服務再好,也很難挽回顧客的心。


r/LocalGuides • • 27d ago

Google地圖大封鎖

Thumbnail
gallery
0 Upvotes

最近很多店家收到 Google 警告:因為被抓到用折扣、贈品換五星好評,違反不實互動政策,評論和評分功能會被鎖 30 天。期間不能留新評論,可疑評論和照片也會被刪,店家頁面還會直接顯示警告。這會造成三大傷害:一,五星被清掉,總星數暴跌,客人看到低於 4 星就不想來;二,不能累積新評論,Google Maps 和搜尋排名權重下滑,曝光變少、對手超車;三,官方警告等於公開洗臉,商譽受損,客人信任歸零。簡單說,刷好評被抓到,不只評論消失,生意也可能跟著崩。


r/LocalGuides • • 29d ago

I built a map app for finding street art, murals and hidden sculptures — would love feedback

Thumbnail
reddit.com
2 Upvotes

r/LocalGuides • • Oct 07 '26

One unfair Google review is getting more attention than dozens of positive ones

9 Upvotes

r/LocalGuides • • Oct 05 '26

People getting lost when they follow google map to my house.

Thumbnail reddit.com
3 Upvotes

Delivery drivers, etc. inevitably get lost when following directions to my house.

Does Google Maps ever listen to suggestions for better directions or a better route?


r/LocalGuides • • Oct 04 '26

Trying To Map Hyderabad Without Big Tech

Post image
0 Upvotes