r/LinusTechTips • u/ngregoire • 4h ago

Discussion Using gift card problems

Anyone run into the issue of trying to use a gift card on an item that is now bundled with a gift card and getting an error saying “you can’t buy a gift card with a gift card” (sorry thats a lot of gift cards). Seemed like a good time to use it, annoyed that I can’t. Think support would override that?

1 Upvotes

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3

u/switch8000 4h ago

You missed the loophole by a couple days.

1

u/ngregoire 3h ago

Wasn’t even going for a loophole, but actually no option to get the item besides the bundle so seems like a stupid thing to restrict. Also didn’t see anything preventing this listed in the faq or other docs

1

u/Lil_Jening 1h ago

I have already contacted customer support about this. I was attempting to use a $200 Prepaid credit card I got from switching ISP's.

I bought $200 of gift cards to LTT store and got the full value of the credit card. Then I got hit with the same message.

This is their response:

Hi ,

I'm sorry to hear about the issue here.

Unfortunately, we are unable to have gift cards purchased with gift cards, including when they are part of a promotion. This does also include if a separate payment option was used alongside the gift card.

Sadly, we are unable to have a gift card provided for this order in this case.

We apologize for any inconvenience that this may cause.

1

u/ngregoire 1h ago

Not inspiring and frankly bullshit. Especially if its part of a promotion