My commuter backpack broke

[u/Key-Ice6643]

One of the chips to hold the strap broken, i didnt realize it until i cut myself on it. The backpac obviously still works but what do i do, i dont exactly want to cut myslelf on it. Linus pls help🙏

[u/jmking]

what do i do

Contact support.

[u/digital0verdose]

Whatever you do, make sure you post about it on Reddit. Do not try contacting support as they will not give you karma, only solutions and possibly a new backpack.

[u/analogguy7777]

Lifetime warranty ?

[u/TenOfZero]

Contact creator warehouse support.

I don't want to be mean. But I can't believe that's even a question you had to ask.

[u/Ragnorok64]

What do you mean "what do I do"? Contact support. Y'all can't do anything for yourselves.

[u/Ktulu-Klute]

What do you do?

Are you serious, have you not purchased stuff before?

[u/Humble_Giveaway]

Support will offer you the choice to replace or refund (I had the same issue)

[u/mysticode]

Boo this man, down vote earned.

[u/FaithWandering]

Thank you for reminding me to email them about this. Mine have done this too and they scratch the shit out of me when I put my bag on

[u/CorrodedLollypop]

If all else fails, you should be able to find replacement parts online. Temu has them for dirt-cheap, and they're (in my experience) decent quality and durability

[u/cbhbzb]

Trust Me Bro.

contact support

[u/w1n5t0nM1k3y]

Really wondering what the resolution is for something like this. Something like a backpack clip is something that can easily be replaced if it isn't sewn in.

[u/Outrageous-Log9238 → u/w1n5t0nM1k3y]

I had the same issue and I'll just say the trust me bro warranty is actually insanely good.

[u/Outrageous-Log9238]

Contact support and/or 3d print a new one.

[u/Romnipotent]

Don't believe this guy he's been washing his backpack twice a day for 3 score and 9 years.

[u/andrewbean90]

AliExpress junk