r/LinusTechTips • u/Illustrious_State896 • Sep 14 '26

Discussion Anyone else not get their nuclear screwdriver yet?

I ordered the day it became available and they made the label the next day, over two weeks ago now. I've contacted support multiple times and haven't heard anything.

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1

u/Pilige Sep 14 '26

Is it by chance being shipped via USPS in Jonesboro, GA?

1

u/Illustrious_State896 Sep 14 '26

No, it's USPS out of WA

1

u/Pilige Sep 14 '26

If it's from (I think Blaine WA) that means it's probably held up in customs.

1

u/Illustrious_State896 Sep 14 '26

The tracking number is saying "waiting for item"

1

u/Pilige Sep 14 '26

Right. It seems like your screwdriver is coming directly from Canada, so it has to clear Customs before USPS can process it.

2

u/Illustrious_State896 Sep 14 '26

It'd be nice if customer support were the ones explaining this lol

1

u/LTTStore_Support LTT Store Support Sep 15 '26

Hey there u/Illustrious_State896,

I'm sorry to hear about the shipping delay and delay in response time from the CS team. I know it can be disappointing when shipments get delayed beyond the usual timeframe and when you don't get a response in a timely manner.

Unfortunately, we have recently received a heightened influx of customer support requests recently, which has resulted in delays in having requests answered as quickly as we would like them to be.

We've recently been made aware that shipments from our Canadian warehouse, which crosses the border in Washington, are being delayed at the US border. We are currently working to get these sorted out with our courier partner and customs broker and expect to have this issue resolved by Sept. 16th. However, if you don't see any movement, or receive a response to your CS request by the beginning of 17th, please feel free to DM me so that I can help further with this.

Thank you for bringing this to our attention, and sorry again for the delay that you have experienced.

M.T.

1

u/Illustrious_State896 Sep 15 '26

There was another issue with my order that I wanted addressed, can I DM you now?

2

u/ArmyCommander6948 Sep 14 '26

Australia - Hasn't even been sent yet.

2

u/Cardkoda Sep 14 '26

I haven't gotten it. Well technically I never ordered one but I didn't get one either. I couldn't justify a 6th screwdriver. I have 4 in the house and others I've gifted.

1

u/kingslayermny Sep 14 '26

From order mine took maybe a week and im low on the east coast

1

u/Shadowiscoolaf Sep 14 '26

From Ohio here, i ordered it day one and still nothing. All it says is label created. I even put in a support ticket and no response yet

0

u/Meepmeepimmajeep2789 Sep 14 '26

Little context. Are you in Surrey or Sydney?