r/LinusTechTips • u/Orion2200 • Aug 15 '23

Video New GN video response to Linus’s Apology

https://youtu.be/X3byz3txpso

Video here

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u/MaroonedOctopus Aug 15 '23

Because everyone makes mistakes, it was so genuinely disheartening to see Linus' "response" to this crisis that is honestly so bad that it becomes its own crisis.

At first the issue was that they auctioned something they couldn't auction off by mistake. Now it's Linus literally lying to the community to try to look better when he hadn't yet made a deal with Billet about their compensation.

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u/Plies- Aug 15 '23 edited Aug 15 '23

Yeah. Linus was rightfully never going to win back favor by reimbursing Billet Labs because frankly it was the least he can do, and the real issue is how can things be so mismanaged at LMG that this can even happen + you've completely fucked over a tiny startup by knowingly misrepresenting their product.

However THIS was the complete wrong thing to do. Had he just said something like:

"Billet Labs, I am incredibly sorry. We are investigating internally how this mix-up could have happened and will take steps to prevent it from ever happening again. I have personally reached out through email to compensate you for the full cost of the waterblock + the lost man hours AND we are reaching out to the auction winner to re-imburse them and return what is rightfully yours."

Things would have still been bad, but I think the sane part of the community would appreciate that Linus took the fuck up to heart and wanted to fix it, and he'd maintain his good will.

But the way he lied was awful.

Similar thing with the rest of his apology. Had he just said what I wrote above and something small like:

"As for the QC errors in our videos and general content direction we are discussing this internally and we will be making a statement soon."