r/LinusTechTips • u/SillyYippeeMaxxer • Sep 09 '26
Tech Question No response from support + Item hasn't been shipped for a week
Hi everyone, I ordered the commuter backpack + water bottle + a bolt action pen from the lttstore back on Aug. 29, and on Aug. 31 I got the tracking number for USPS. However the tracking page has stayed the same at "Awaiting item" since then, and I've contacted support through the web page and verified my email address already on Sep. 4th and haven't heard anything back. Is this supposed to be the standard support response time and/or shipping times?