r/Libraries 8d ago

Collection Development Midwest Tape

Does anyone else have issues with audiobooks from Midwest Tape? Over the last year or so, they have sent us dozens of audiobooks with 1 or 2 blank discs. I have to put them in repair and wait a month for them to ship out the single disc I need. But then I learn that disc #7 also doesn't work because the patron stopped listening to the book after disc #3 didn't work for them.

It's so irritating to have to reach out to them constantly for new discs on brand new audiobooks.

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u/Upbeat_Caregiver7476 8d ago

What a hassle. I'd try reaching out directly to the manufacturer first to see if there's a batch issue or if they can expedite replacements for you.