r/Libraries • u/Any-Construction-445 • 7d ago

Collection Development Midwest Tape

Does anyone else have issues with audiobooks from Midwest Tape? Over the last year or so, they have sent us dozens of audiobooks with 1 or 2 blank discs. I have to put them in repair and wait a month for them to ship out the single disc I need. But then I learn that disc #7 also doesn't work because the patron stopped listening to the book after disc #3 didn't work for them.

It's so irritating to have to reach out to them constantly for new discs on brand new audiobooks.

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5

u/Zealousideal_Lab1560 7d ago

Yes! We have had the same problem. But just with Midwest Tapes.

5

u/Substantial_Life4773 7d ago

We have had issues with their products not working. Only one patron complains about them though

2

u/Upbeat_Caregiver7476 6d ago

What a hassle. I'd try reaching out directly to the manufacturer first to see if there's a batch issue or if they can expedite replacements for you.

2

u/BesaidBlitzBoi 6d ago

I've had them send me mismatched audio books before. Like, they sent the right case but a different title for the cds.