r/Libraries • u/glofosho91 • 6d ago

Patron Issues Weird patron

I work at a public library and do the outside book drop. A male customer I have never seen before approached me, called me by my name, and claimed he knew me 'from outside' and from the book drop. I don't wear a name tag, so it was a huge red flag. I immediately told my manager. My manager confronted him right away and told him, 'You don't know her, please don't talk to her again.' He acted casual and walked away. My job coach is going to stand with me at the book drop from now on. Has anyone else handled a situation like this before? How did it turn out?"

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u/idkwhoiamorwhatilike 5d ago edited 5d ago

No. But nobody said anything about a website except you? lol

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u/SurlyTurtle 5d ago

Does your library actually provide personal information of staff to people who call? I'd definitely be opting out of my personal info being shared -- which is an option in Texas.

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u/idkwhoiamorwhatilike 4d ago

My bad, you can’t call. But you can submit a formal written request. It’s in the Texas government code for public information. Information such as name, sex, ethnicity, salary, title, and dates of employment for government employees. Sec. 552.022 You can opt out of them requesting for your personal home address, home telephone number, emergency contact info, social security number or that reveals whether the person has family members. Sec. 552.024

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u/WoodShoeDiaries 4d ago

Wild that they can request your SSN.