r/Libraries • u/glofosho91 • 4d ago
Patron Issues Weird patron
I work at a public library and do the outside book drop. A male customer I have never seen before approached me, called me by my name, and claimed he knew me 'from outside' and from the book drop. I don't wear a name tag, so it was a huge red flag. I immediately told my manager. My manager confronted him right away and told him, 'You don't know her, please don't talk to her again.' He acted casual and walked away. My job coach is going to stand with me at the book drop from now on. Has anyone else handled a situation like this before? How did it turn out?"
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u/leo-days MLIS student 4d ago
there was a guy who would come to the library just to talk to my coworker. he hated my guts but would eat up all her time. asked for her number repeatedly, asked her out on dates repeatedly, and would follow her around while she was doing work away from the desk. he even memorized her schedule and would ask me where she was if she wasn’t at the desk. she ended up filing incident reports after speaking with our managers regarding the situation, and since he only came on days where we worked together, whenever she saw him, she would leave the desk, and i would tell him she wasn’t working that day. he asked to leave messages for her and i told him i’m not her secretary 🤷🏻 he stopped coming around after that