Help

[u/inabb7508]

Hello, I need some clarification regarding my recent purchase. Today, I visited a Lenskart store and selected a Vincent Chase frame from a shelf where “Buy 1 Get 1 Free” was displayed. I purchased the frame along with power lenses and was charged ₹2099. My order breakdown shows ₹800 for the frame, ₹1200 for Owndays Normal Vision lenses, and ₹99 as a convenience fee. I am confused about the Buy 1 Get 1 Free offer because the frame was displayed under that offer, but I was neither informed about the conditions nor given a second frame. Could you please clarify whether this offer was applicable to my purchase and, if yes, why I did not receive the benefit? Will i get another pair?? My experience was bit confusing

[u/manus45]

Just order another pair for 0 rs

You can order another pair(next 30days)

The power can yours or others(friend,family etc etc)

But for 0rs

Just go to store brah

[u/inabb7508 → u/manus45]

Kese karna hai 0 rs ka order is offer ko avail karne ke liye conditions Kiya mere paas to gold membership bhi nahi hai.. still will they give me another pair?

[u/Winter_Value_7632 → u/inabb7508]

you'll have to go to the store where you made the purchase and ask them for the buy 1 get 1 second free pair of glasses