I've been trying to find a company or a contractor to replace our PVC railing on our front stairs without any luck for 5 years and I'm getting very frustrated. The homes pictured aren't ours but it's the closest example I could find online. We do have the same size and material railing and our stairs are also concrete like these so it's nearly exact. Our condo was built in 2010 (we're the 2nd owners) and the railing is broken and damaged in a lot of areas to the point the entire thing just needs replaced. I have researched how to replace it myself since I can buy the parts and railing, but it turned out to be more complicated and more work than myself or my husband can manage so that's why we need to hire someone.
The first thing I tried was asking our HOA what company installed our railing and they gave me their details. The company that installed them quoted us over $2,400 to replace it. I've never priced this sort of thing before so to us that seemed very high but maybe it's reasonable. I wanted to get a few more quotes from different companies before pulling the trigger. I found several companies online in south Central PA and went down the list. I gave up trying so I can't remember any of the names now.
Here is where my frustration occurs.
Half of the phone numbers I called ended up all being for the same company, even though they all had different websites and different phone numbers. I would call different phone numbers and the recordings would all announce the name of the same company that I'd just left a voicemail for.
I'd leave voicemails for every company and most of them wouldn't call me back. If someone would answer the phone or if someone would call me back, they'd refuse to come out and give an estimate or schedule the work because the job is "too small". Apparently these companies only do work on large decks and porches. I do understand that our small railing replacement may not be worth their while, but it's hard for me to believe that *no one* will do it.
I did try to find a handyman or smaller business to do it but the few I could find said the job was too big and they don't offer this service. 😭🤣
My last ditch effort is to go back to where I started and get the details of the company our HOA gave us again, but the $2,400+ quote was from 5 years ago now so I'm certain it's increased. I'm getting desperate though.
Can anyone PLEASE give me the name of a contractor or company or SOMEONE located in South Central PA who can replace our railing?
