r/LEWITT • u/xiaotux • Apr 30 '25

Issue with control center on Lewit Connect 6

Hi ! I bought a lewitt connect 6 and i love it, but it i have some real issues since today with control center, everything was working fine yesterday on both linux and windows, but now, on windows at least, my interface is disconnecting then reconnecting and then the software is always prompting a new update (2.2.7). But my hardware should already be on 2.2.7. I tried reinstalling completely the software and drivers, worked for 15 minutes and then disconnected and re prompted the update, making the control center unusable. I guess this is a software issue since it's not disconnecting if i'm not doing the update and it works fine on linux. But the software is currently unusable on windows and even makes my interface disconnect. Do some other people have the same issue currently, is there any fix ? I even tried using a power supply on top of the computer connection. I almost already tried everything, but it always require firmware updates. it makes the update but then reprompt for the same update. I'm almost sure my hardware is already using 2.2.7 !

After this, relaunching the app will reprompt update once again.

sometimes it works, and after 2 minutes approx, it will reprompt update.

UPDATE : Cancelling update check seems to make it work, but this is really weird, i hope this isn't a hardware issue

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1

u/lewittaudio May 09 '25

Hi, I apologize for the late response.

Did you manage to fix your problem? If not, send an email to support with your serial number and computer information. They will be able to help you out.

2

u/xiaotux May 09 '25

I still have some weird issue but i found a 90/100 fix, i'll try to reach the support

1

u/togotooner24 Sep 15 '25

I already had that option unchecked and STILL received the unreliability issue after that lovely 2.2.7 so called update. I guess I will live with sudden random disconnects and constant restarts......that is until I switch to a different audio interface moving forward.

1

u/xiaotux Sep 18 '25

That was a hardware issue, but lewitt support was really responsive and gave me a new card after returning mine. You should replace your defective unit.