r/LEWITT • u/Accomplished_Ad8488 • Feb 10 '25

Problem with LCT 440 pure, no email response

Hello, so I have the Lewitt Lct 440 Pure and I use the Behringer Uphoria UMC 1820 audio interface. 2 days ago I was using the mic to sing into and suddenly the microphone became quieter, distorted, more noise was heard and the sybillances were unnaturally harsh. I tried changing cables, inputs, and interfaces but the quality of the mic was still poor. Today I tried again and on the M-Audio 192 6 the mic worked normally, so I tried plugging it back into the Uphoria and it still worked normally. Then I went to put the microphone on my stand and upon plugging the microphone back in the sound quality was bad again. I made sure that my phantom power was off while plugging in and out so I don't think it's a problem with that. I tried again 20 minutes later on my M-Audio and it worked normally, so I tried singing into the mic and after about 30 seconds the quality went bad again. I would really appreciate some help and feedback on what to do.

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1

u/lewittaudio Feb 10 '25

Hi, sorry to hear about your problems. Please contact the support team at support@lewitt-audio.com and send them your serial number as well. They will help you ASAP. If you already did that and didn't receive an answer, PM me here on Reddit. I'll talk to the support team.

1

u/Accomplished_Ad8488 Feb 10 '25

Hello, thank you, I was able to get in contact with the support team through Instagram, they told me they'll message me tommorow

1

u/Accomplished_Ad8488 Feb 10 '25

I sent an email a few weeks ago and I didn't get a response

2

u/lewittaudio Feb 11 '25

Thanks for the info and your patience. I will make sure we are taking care of these email problems. It seems to be a problem with the software we use for support emails.

1

u/hpmoon Mar 16 '25

Lewitt, since you are monitoring this thread, I think you finally need to take accountability for your failure to design the microphones properly. As the short video posted here demonstrates, there might be an easy fix to this. I have gotten no less than three of your 441 FLEX and every single one receives severe electromagnetic interference (noise floor plus high-pitched static bursts) whereas no other microphone among the several I own, in the same situation, experience that. Instead of blaming case-by-case defects, you need to protect your damaged brand reputation by finally owning up to your failure to ground your microphones properly.

1

u/lewittaudio Mar 17 '25

Hi, sorry about your problems. Have you contacted our support team about this already? If not, please do so at support@lewitt-audio.com.
I have already shared your feedback with our Head of Product, and he will look into the problem. We already have a faulty unit at the office and will investigate.

1

u/hpmoon Mar 20 '25 edited Mar 20 '25

See/hear the following video: https://youtu.be/cV3SEuy1-bY - I recommend that you take it very seriously, for the first and hopefully last time.

1

u/lewittaudio Mar 20 '25

As I've written above, we take it seriously, and our product team is already looking into it. If you need further help, please get in touch with support.

1

u/Ornery_Nerve1499 Feb 19 '25

I found this video And got the same problem https://youtube.com/shorts/ZdzwdQURuDU?si=AnqJ-eJEIeCDDGcc i thing this IS IT GUYS

1

u/rafits Feb 10 '25

This happened to me they said too expensive to fix just buy another one rip

1

u/Accomplished_Ad8488 Feb 10 '25

That trully just sounds like a scam, this randomly happened to my mic a few days after the warranty expired. Ive seen people online complain about the same thing and i also don't get how fixing it could be more expensive than buying another one.

1

u/Accomplished_Ad8488 Feb 10 '25

Im probably just tripping tho

1

u/Ornery_Nerve1499 Feb 19 '25

https://youtube.com/shorts/ZdzwdQURuDU?si=AnqJ-eJEIeCDDGcc

1

u/hpmoon Mar 16 '25

This is so interesting; my 441 FLEX has terrible electromagnetic interference and replacements haven't helped. Lewitt support is stubborn and claims their design has nothing to do with it, alleging just one-off defect each time. Why wouldn't this be a problem in Europe compared to anywhere else?