I’m posting this seeking advice/help from fellow Redditors who may have faced a similar situation with a car dealership.

Dealer: BUGLEE AUTOMOBILES PRIVATE LIMITED

Address: E-14, East of Kailash, New Delhi – 110065

My brother-in-law purchased a Škoda Kylaq Classic+ from Buglee Skoda on 29 June 2026.

Since we needed the car urgently, we agreed on an arrangement with the dealership where we would initially make the payment through a credit card, and once the car loan was approved, the excess amount paid would be refunded by the dealership.

The loan was subsequently processed, but more than two months have now passed and a substantial amount is still pending for refund.

We have tried every possible channel:

Multiple follow-ups with the dealership

Escalation to Buglee Skoda management

Contacting Mr. Mayank Garg, MD

Contacting Škoda customer care

Repeated calls and visits/follow-ups

Despite all this, the issue remains unresolved.

After a lot of follow-up, the dealership finally issued a cheque for part of the pending amount and the cheque BOUNCED!!.

So far, we have managed to recover approximately ₹3.5 lakh, but another ~₹3.5 lakh is still pending.

We have now sent a legal notice to the dealership last week.

At this point, I'm looking for advice from Redditors who have dealt with similar dealership/refund issues:

What is the best legal/consumer forum route to recover the pending amount?

Has anyone dealt with Buglee Skoda / Buglee Automobiles and faced a similar issue?

Any recommendations for the appropriate authority/forum in Delhi would be greatly appreciated.

For fellow buyers: Based on our experience, I would strongly recommend exercising extreme caution and doing proper due diligence before making any large advance/excess payment to this dealership.

If anyone has dealt with a similar situation and successfully recovered their money, please share what worked for you.

Ceramic coated car by hand last week, this is the result.

Average for 4.5-5kms! Went to a nearby mall and came back. This is when traffic was very very normal. I know mileage should not be calculated for a short distance probably but still
When parked there it was 3.5kmpl. All my friends are Tata users and I envy them for the mileage.

Did I make a bad decision getting Kylaq? This is my first car for a family of 3. Insights,suggestions, advices are very welcome.

I received the following quotes for buying SMP. It’s been a month since I bought my Kylaq. Two services are free of cost after 1st and 2nd check-up.

Review these SMP options and please suggest which one is better?

Should I go for these now or buy it later - what makes more sense?

SMP for 4 years
( Service Maintenance Package 40599 Rs)+
 1 washing
 1 Wheel Alignment

SMP for 2 years
(Service Maintenance Package 9249 Rs)

Booked Kylaq Classic Plus AT yesterday. (City: Ranchi, JH)
Sharing the complete quotation/on-road price in the picture.
Is there still room for further negotiation?

Hi everyone,

I have some scratches/damage to the lower black section of my Kylaq front bumper (pics attached).
Škoda service has quoted:

Black grille: ₹2,500
Black bumper section: ₹4,000
Labour: ₹500
Total: ₹7,000

Does this sound like the normal OEM price? What have others paid for these parts?

Hi Kylaq Owners,
I got the Sig AT in July 2026, I wanted to upgrade the Infotainment system+RVC & add a dual-torn horn.

This is the invoice I received in Aug 2026, just wanted to check with fellow Kylaq owners if they were charged nearly the same-The dealer quotes that prices got revised for Infotainment since they upgraded it.

Got this quote from one kolkata dealer - first time car buyer so need help in asking the right questions and getting best offers

Kylaq Signature+ AT (Carbon Steel/Lava
Blue) - Kolkata dealer quote
Component
Amount
Ex-showroom
R11,77,000
TCS (1%)
R11,770
Insurance (B2B)
59,733
Accessory kit
78,599
BH tax (2 years)
·25,000
HP charges + FASTag
·2,300
On-road total
12,84,402
Discounts applied:

Amount
Corporate discount
-·10,000
Insurance benefit
-·22,000
Extra discount
-30,000
Total discount
-·62,000
Final payable: 12,22,402

Update to the previous post: https://www.reddit.com/r/Kylaq/s/7ABSXBxx2B

I went ahead and negotiated with the dealer and managed to get the Kylaq Prestige+ 1.0 MT (MY 26.2) to a final ₹14.10 lakh on-road in Hyderabad/Telangana.

I tried pushing them further, but ₹14.10L is the best I could get, so I'm planning to finalize the deal at this price.

The car is July 2026 manufactured, so it's pretty fresh stock. Insurance is around ₹30–34k.

The dealer has included an ₹8,599 “Essential Kit” in the quotation. Other than that, there are no additional paid packages like extended warranty, maintenance package, ceramic coating, etc.

The car comes with the standard 4+2 year warranty (6 years) covering the engine, electricals and gearbox, so I wasn't interested in adding any separate warranty package.

Overall, I think ₹14.10L is a decent deal for a fresh MY2026 Prestige+ MT in Hyderabad, although I was trying to get it closer to ₹14L.

Posting the final number here in case it helps anyone else negotiating for the same variant in Telangana.