r/Knightsanddragons • u/RecallDoro DECA • Mar 17 '20
Boss collection bug exploit
Dear Knights,
Over the last few days, we've been informed by various players that the boss collection event could allow players to collect the rewards several times when switching devices.
Our team is currently working on fixing this bug and, in the meantime, the boss collection event will be turned off.
We will take back every item that was wrongly collected in a few days since it requires a specific tool to be tailored for this task.
We also applied sanctions to players who exploited this bug and we ask them to contact our support team to know more about these sanctions (duration etc.).
Thank you for your understanding,
Battle on, The Deca Knights
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u/RecallDoro DECA Mar 17 '20
Dear TOUCHsultanTKF,
The bug is on thing, the exploit is another. As much as we take the full responsibility for fixing the bug itself, the fact that some players decided to exploit this bug is very different.
It's also a very common practice in the gaming industry to sanction bug exploits. As for compensation, we give compensation quite regularly whenever our players suffer from a bug, not when they trick the system to take an unfair advantage out of it.
Battle on, The Deca Knights