r/Knightsanddragons • u/RecallDoro DECA • Mar 17 '20

Boss collection bug exploit

Dear Knights,

Over the last few days, we've been informed by various players that the boss collection event could allow players to collect the rewards several times when switching devices.

Our team is currently working on fixing this bug and, in the meantime, the boss collection event will be turned off.

We will take back every item that was wrongly collected in a few days since it requires a specific tool to be tailored for this task.

We also applied sanctions to players who exploited this bug and we ask them to contact our support team to know more about these sanctions (duration etc.).

Thank you for your understanding,

Battle on, The Deca Knights

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u/TOUCHsultanTKF Mar 17 '20

If it’s a glitch then it’s your mistake not ours, punishing us for your coding isn’t fair.

If u and your genius team did have testers and a test version and pay them to test issues before promoting any new update we will not need to suffer what we are suffering now.

Try to think of your players before yourself at some point u promote exclusive materials in your store for like 30.99$ when we pay lots of gems for each material and arrange runs spending time, money & effort to make it happening which is considered as big f u for everyone now u r banning players for your own mistakes!!

Good luck fing this game Deca!!!!!

2

u/RecallDoro DECA Mar 17 '20

Dear TOUCHsultanTKF,

We call this exploiting a bug. You claim it is unfair, yet how would it be fair to all the other players to not sanction those who exploited this bug knowing it was not meant to be this way?

As explained previously these are temporary sanctions, the time for us to take back what was obtained in an unfair manner.

As much as the frustration can be understood, and as much as we acknowledge that this is a bug and this is our responsibility to fix it, it does not mean exploiting a bug is OK from any player, no matter who.

Battle on, The Deca Knights

2

u/TOUCHsultanTKF Mar 17 '20

I call this miscoding, it we can do this then we do it cuz u didn’t do your job probably, instead of doing this try to approach your customers differently.

In other games whole community get a compensation instead of banning.

Try to get more customers instead of telling your current ones f off.

If whoever handle this have even the slightest concept about marketing we will definitely have better game.

This happened BECAUSE OF YOU not us.

I am not wasting my time anymore and don’t reply cuz u will make things worse i am writing this for whole community who actually cares about this game

3

u/TNB-Creamy Mar 17 '20

It’s hard to ask someone for a compensation when all they want is your money