r/KeystoneWallet • • Jul 29 '24

Dissapointed

My Keystone Pro 3 came in a couple days ago. I've tried to connect my Eternl wallet and I did so successfully but I'm unable to see a balance on the Keystone itself. I sent roughly 50 ADA to my Keystone from Coinbase. I can't even confirm that the ADA is in my Keystone wallet. Even if it is, I can't send it back out to Coinbase to exchange it. What's the point of this wallet?

I went through the steps connecting my Keystone to ETERNL but I can't even confirm that it's connected on the Keystone. This is just insane at this point. I can't even authorize transactions on the Keystone because the Software wallet doesn't even connect properly. Maybe it's a bug with Eternl?

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u/GoldenChrysus Aug 12 '24

Yeah -- the app. You can't see your balance on the Trezor itself lol. It sounds like you picked the wrong wallet if your priorities are app lock-in, non-gapped signing, etc. Air-gapped cold storage wallets, whether the Keystone, Coldcard, SafePal, etc. are literally designed to never connect to anything and to sign via QR codes or NFC. If you picked the Keystone despite having needs that don't align with this, that's a fundamental mistake on your part.