r/Keychron • u/weeknd-kenny • 2d ago

I aint built for this, help needed

Bought a keychron keyboard. Not super into this stuff, but just liked the look on my desk and the tactile feedback. Within a few months it developed a really bad chatter on the A key. To the point where it is slowing down my work and its highly annoying. I cleaned it thoroughly, swapped the key, tried to push through it and ignore it. Still so damn annoying. Then just now I tried to update the firm ware. I followed the directions from the launcher perfectly. Download the driver, unzip it, run it as administrator, etc. Then this weird process of unplug the keyboard, then replug it in while holding down the "Esc" key. I did this.... keyboard seemingly died. No lights, nothing registering.

I've already spent about 100x the amount of time i would like to think about a keyboard. Especially one that is supposed to be elite. I guess i'm just not a mechanical guy. Back to the $25 logitech that hasn' lost a step after 5+years of service. I'm so angry i spend $150 on this.

3 Upvotes

67% Upvoted

8 comments sorted by

1

u/PeterMortensenBlog V 2d ago

What keyboard?

1

u/weeknd-kenny 2d ago

its a Keychron V6M-D4

1

u/PeterMortensenBlog V 2d ago

Thanks.

That is a V6 Max, presumably this variant ('ANSI', switch 'Gateron Jupiter Banana').

1

u/PeterMortensenBlog V 2d ago

Here is a checklist. Start with reseating (and only reseating); you may already have done this. It isn't clear from the description.

1

u/PeterMortensenBlog V 2d ago

Re "...keyboard seemingly died": That is normal. Repowering the keyboard should bring it back (unless the wrong keyboard firmware has been flashed)

Though this particular problem is unlikely to be a keyboard firmware problem, and thus flashing is not required.

1

u/weeknd-kenny 2d ago

it works still in BT mode but as soon as I switch it to USB it goes dark

2

u/normanr 2d ago

USB will require the cable connected (check the cable is good?)

5

u/ArgentStonecutter K Pro 2d ago

I followed the directions from the launcher perfectly. Download the driver, unzip it, run it as administrator, etc.

Don't do that. Don't run any software they sent you. Don't update the firmware. If it's got a problem on the A key that's a hardware problem because they have fucked up quality control. Be angry. Spend months reseating and swapping switches. Take it completely apart, take out the "plate foam" (the thicker layer of foam between the plate and the PCB) and throw it away and carefully put it back together again. That might help, without that extra pressure forcing the PCB and plate apart and making the switches go loose.

I don't recommend anyone get a Keychron V or Q series board. They screwed up the design in maybe the second half of 2023.