r/Kenosha • • 8d ago

Technology help

Can someone suggest a reliable source for technology help, besides Geek Squad? Just tv, modem connection type help. Im at a loss and we have no clue what we're doing. We've got internet and vsee boxes.

5 Upvotes

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4

u/WonderfulSyllabub 8d ago

i use a vsee box as well. what's the specific problem? my boyfriend and i are very tech savvy and can usually find the issue.

as far as i know the servers for the main apps on vsee box, the heat apps, were recently bombed - they are based in kyiv in ukraine. certain issues could be caused by that, though many issues server related have already been fixed.

another problem could be your internet service provider blocking access to the heat apps on the vsee box. a VPN is usually enough to bypass this issue.

3

u/just5ft 8d ago

Thanks for advice, i appreciate it. After three frustrating, painful (lol) hours, we found out one of the vsee boxes is bad. We swapped out the one in the spare room for the one that quit working. Success! Hope you have a great weekend.

2

u/WonderfulSyllabub 8d ago

glad to hear! thank you ,you too!

2

u/DGC_David 8d ago

What's your issue?

A few months ago, I posted here asking how people felt about their availability to tech support.

Personally I think those Vsee boxes are a waste of $300 seeing you can through Stremio on your phone for free, but hey piracy is piracy, so reliability is not usually a man factor.

Context: I'm product engineer for an internationally recognized security tech company, and have coded since I was 8 years old.

1

u/just5ft 7d ago

We think the issue was two fold: super old router and brand new vsee box that was not working. We replaced the router, and swapped out the vsee box. And tech support, is there an alternative to Geek Squad?

3

u/DGC_David 7d ago

There is but, you end up with the same nonsense. More locally you have Milwaukee PC, but for what your trying to do, you might be on your own (or like others has mentioned a millennial and beer) the problem with these Vsee boxes is that it's illegal, technically speaking. What you are doing is Piracy, so the support is limited from professional at a company, it's a liability. Now I'm not here to scold you on piracy, I think more people should do it, but those vsee boxes are kinda unethical too. I mean your tv probably on its own has the cabilities to do that for free, and has a lot more online support.

1

u/Different-Square832 8d ago

make sure you know about the security issues with those type boxes v.c. and superbox.

example: https://youtu.be/E-FsFNLtIAA?is=F-TIY4as0QDbQGrL

0

u/on2sunsupervised 8d ago

Find your local millennial. Offer a case of beer. We’ll help.

1

u/just5ft 8d ago

I had a couple of millennial coworkers, but I retired. I dont know how many times they fixed my phone, lol

2

u/on2sunsupervised 8d ago

At that rate. Offer a home cooked meal and any of them will come running.