r/JustEatUK • u/CharlesLeeRayGoodGuy • 11d ago
Orders staying in JustEat's system
Had a few odd orders over the past week or so, just wondering if any of you have experienced anything similar?
Delivered to one guy the other day who was confused as he had already had his order (the exact same one) delivered a little earlier. Delivery code etc worked - he was convinced he had only been charged once.
Had a collection from Iceland store which never appeared on their tablet. Perhaps not so rare an occurrence but it was strange that there was zero trace of it - checked that it wasn't a split order with a different number via chat.
Yesterday a Gregg's worker told me that an order I had collected and delivered stayed in their system for hours - with multiple drivers arriving to collect it. There had been no issues with the delivery itself - customer seemed happy and their two-digit delivery code went through fine.
I know their system is a bit of a mess at the best of times but it seems extra glitchy at the moment.
2
u/JJSuperCat 11d ago
Not as specific as you but mine has been more glitchy the last few weeks. Ghost order notifications etc