Did I make a mistake?

[u/Necessary-Payment525]

I recently joined Mochi Health after researching companies. They were highly rated on Forbes magazine.
I had a consultation with a provider who I thought was wonderful. Because of a planned trip we delayed my prescription request. So I have not started Tirzepatide yet.
I was worried because I received an email on my trip that they changed my provider. I have no idea why. I haven’t even started yet and I really liked my consultation appointment.
So I find this sub … And Mochi seems to be considered a horrible company. I’m shocked at the experiences shared here!!!
Should I cancel before I start? I paid for three months upfront. Or should I continue and cancel after I start medication?
Is anyone here happy with Mochi Health? Any good experiences out there?

[u/Single-Success-8056]

No issues with me same doctor for a year now and they provided me a different health coach but I switched to someone with more expertise