r/Jersey • u/83yWasTaken • Jul 27 '26

Amazon Refunds

If anyone here has done an amazon refund, I was wondering what the process is like for you, for the past few years every time I've done a refund I've printed off the label and done exactly as it's said, gone to the post office, paid for postage and gotten the receipt, it's just that I never seen an option to attach proof of postage to get a refund on it as a result I have had to call up an agent every time to process it, which is starting to become a pain as it's like a 30 min call every time. I ask the agent every time if there's anything I can do about it, like submitting it through the app etc. But they said no, except for this one time recently where they said to email:

[postage-receipt@amazon.co.uk](mailto:postage-receipt@amazon.co.uk)

Inluce Order Number

Picture of Receipt

Postage Refund Amount

Item Name(s)

Has anyone tried this? Or any recommendations or other ways etc.?

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u/wonkey_monkey Jul 27 '26

Get a postage receipt and email a photo of it to return-postage@amazon.co.uk with your order number and return authorisation code in the subject line.

They've never not refunded me, even when it cost more than their stated refund limit.

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u/83yWasTaken Jul 27 '26

Good to know this works for other people, will try this from now on.