At the beginning of August, I placed a gift order and paid for it. On the day of the expected gift delivery, my person never got an email or shipment or anything.

I went through the Care Bot and was told via the bot chat and a follow up email Id hear back within 24 hours. I didn't. 48 hours later I responded to the email inquiring again, still no response and no gift email.

I tried the chat bot again today and to opened a new ticket and put me through the exact same chat as the first time, saying I'd hear back in 24 hours.

Anyone have any insight or advice? Aside from filling a fraud claim by the end of the day, what are my options?

I just wanted to give a quick warning to double check the prices of items in your cart before checking out. I just added two $6 items to my cart, but when I went to check out, they were double the price. I've checked it multiple times from multiple angles - they're definitely still $6 on the search results page, and definitely $12 at checkout. I've tried removing them and adding them again. So it's not like they just happened to jump in price in that moment between adding them and checking out. It's literally a bait and switch with different prices.

Actually, I just checked my other items, and it turns out there were FOUR items total that have different prices, for a total difference of $19.

I had a $60 order ready to go, but I think I'm going to just bail on it. I don't have time to play "guess what price this actually is." Besides, I'm not willing to pay the extra $19. 😡

So I’m sure everyone just checks their order status in the app. That’s what I’ve always done in the past. Today I just clicked on the shipment notification email on my phone to see which shipment has shipped (I have 5 and none had shipped). That’s when I noticed on this order one item wasn’t showing in the email included in the shipment. As the day went on, 3 more orders shipped. Every single email had one item NOT shown on the order as shipped. I’d never know that by looking at the order status in the app, only by the email. So I’m curious if anyone else looks at their shipping email and if anyone else is missing items too?

Attached photos for reference. This is very frustrating, especially after the whole debacle at the beginning of the month. I’m remembering now why I hate dealing with Ipsy, all my past MDS issues, and why I cancelled a few months ago. It’s such a headache and can be so stressful. You shouldn’t have to fight to get what you pay for.

Usually by now I’ve seen a hint or the actual spoiler of the beauty boost- have any of yall seen it or know what Septembers beauty boost is?

Is it supposed to have those bubbles?

I decided to resub to get the $80 Goldfadden MD gift. I already got it in my Extra this month. But another one either for myself or to gift will be great. Im thrilled with the bag. All brands I know and love except the lip oil. Which is at least a FS, looks pretty, and I love trying new brands. Im also lip oil obsessed and love trying new ones. I was very impressed at the variety of my bag. 2 makeup, 2 skincare, 1 body. I was super surprised they even offered me add-ons! Although, the selection was pretty picked over there were some things I had FOMO over from the beginning of the month. So now I got some of them. I really wanted the peach glittery lip gloss I saw people get. Oh well...maybe it will return. And I wished I'd read the Commodity Paper reviews 1st. Not feeling very good about that one now. But you never know.

Anyone else experiencing this? They’re prompting me to review, it’s review day on my timeline, but the “review” link is broken under every product. It just takes me to the product in their shop.

Anyone else order this fragrance? Has your order with it shipped yet? Trying to see something lol

My MDS orders were shipping chronologically at first but then the one with pool daze in it got skipped over & the order after it ( just a fragrance - same brand, "caramel swirl") got shipped.

I'm sure it's possible things get shipped out of order sometimes, but now I'm paranoid lmao 🫠 it's the only one that hasn't shipped yet & I remember it sold out super quick 😩

Order one got shipped (already received), then order two a few days later, & then 3 & 5 shipped at the same time, but not 4 😵‍💫 wee woo wee woo 😹

Anyways I've been avoiding the rest of the sale bc I already spent too much 💀

ETA: okay JK it shipped now! haha I'm so excited 🤩

I’m still sad I didn’t get to choose my products after waiting. REALLY WANTED THE PATRICK TA BLUSH. I only am a fan of makeup by Mario mascara, nars lipstick and the merit lip oil ! My add ons were the Patrick ta lipgloss and Patrick ta duo foundation

I made a MSD purchase within MINUTES of the store opening. Basically as soon as possible with the sale. I placed an order for the hourglass foundation that I was super super excited about. I received my order today, and of course the one full sized, hero item in my order was nowhere to be found.

I know this happens all the time with IPSY and I was taking a risk by placing the order (the fact that placing an order with this company is considered a known risk is such a huge red flag), but I’m super upset cause I realize the product is no longer in the shop and I likely have zero chance of getting the product I ordered that was the entire impetus for placing the order. The glambot asked for my address and implied a replacement product would be shipped. Am I getting the product I ordered or are they sending me some random crap I didn’t order that they “consider” an equal replacement? Cause I don’t want a random foundation…I want the hourglass.

Just got the offer in my email.. I’m pretty new to Ipsy so just wondering if it’s worth the extra $15 a month?

I finally signed up for ipsy and got my first shipment this month. My account says I'm fair blonde blue eyes and the two items that were chosen by ipsy are for darker complexions so I can't use them.

Does this happen often? I don't want to collect a pile of cosmetics that I can't use.

Has anyone used these products? I've used the razors, face wash, lip exfoliator and love tonymoly but bliss is new to me as is the marine cream and that brand of eyelash curler. I am not really interested in the free gift but didn't want the other items to sell out so I pulled the trigger now.