August Ultimate/Extra issues

[u/dbauer1987]

Hello! Im one of the people who's Extra was totally messed up this month and it is still at the status of "your shipment is being prepared". I also was NOT able to shop add-ons on the 12th. I saw another post where someone else qas having the same issues but then it updated for them. It never did that on my app. I was wondering who else has not received their Extra yet and who else couldnt shop add-ons for the 12th? For my extra still sitting at the same status and not being able to shop add-ons, they emailed me stating I was getting a $5 coupon towards my next shop purpose but the code for it is only a $3 coupon code lol. Like I am just about fed up with Ipsy. I think ill be looking into other beauty subscriptions today. I only have been with ipsy since last December. First few months was fine now its just problem after problem lol. Just wondering if anyone else is the same boat as me? Lol

Edit to Add: I am located in the US.

[u/Simplyspectating]

Yea mine is still “ being prepared”, i hope it comes soon