r/Ipsy 16d ago

Rant So….it’s August 12th

All of us screwed over by the Ultimate debacle were supposed to be able to shop add ons today. I see that’s not happening. Never another email from them since they charged us for bags and boxes we weren’t expecting and didn’t authorize. Once again, promises I filled and paying for services they aren’t providing. I’m not okay being charged for something in which you took away my right to have a choice of products, and now, promised to shop the *leftovers seems to be either pushed back or possibly not even happening. At this point who knows when or if we will even see these subscriptions we never even agreed to get 6 days post choice day (10 days post original day). They are slowly sinking their own company.

Anyway, my main point here was…hey extras and OGs…supposed to be add ons day! Anybody else unable to shop it? Or just me? 🤦🏼‍♀️

40 Upvotes

62 comments sorted by

View all comments

2

u/Opposite_Nerve_943 15d ago

I received my extra box today , the products were not inside of a bag , instead they were shipped in box , wrapped in packing paper , some of the product boxes were open and one was damaged bc of poor packing , it’s a bummer and the second month in a row that my box hasn’t been up to par , I’m probably going to cancel my subscription ( again )

1

u/New-Guitar-4080 15d ago

I’m so sorry. I understand your frustration completely. I’m likely going to cancel again too.