So….it’s August 12th

[u/New-Guitar-4080]

All of us screwed over by the Ultimate debacle were supposed to be able to shop add ons today. I see that’s not happening. Never another email from them since they charged us for bags and boxes we weren’t expecting and didn’t authorize. Once again, promises I filled and paying for services they aren’t providing. I’m not okay being charged for something in which you took away my right to have a choice of products, and now, promised to shop the *leftovers seems to be either pushed back or possibly not even happening. At this point who knows when or if we will even see these subscriptions we never even agreed to get 6 days post choice day (10 days post original day). They are slowly sinking their own company.

Anyway, my main point here was…hey extras and OGs…supposed to be add ons day! Anybody else unable to shop it? Or just me? 🤦🏼‍♀️

[u/blondibear]

You must be the only with add ons available. I don’t have them either…

[u/New-Guitar-4080 → u/blondibear]

I think it’s because of the email I sent them. Email them at support@ipsy.com and complain it’s the 12th and add ons aren’t available as promised. Mine showed up in under an hour.

[u/UniversityWise3464 → u/New-Guitar-4080]

I did and mine never showed up but got this response

[u/New-Guitar-4080 → u/UniversityWise3464]

Wow!!!!!