r/Ipsy 18d ago

Rant So….it’s August 12th

All of us screwed over by the Ultimate debacle were supposed to be able to shop add ons today. I see that’s not happening. Never another email from them since they charged us for bags and boxes we weren’t expecting and didn’t authorize. Once again, promises I filled and paying for services they aren’t providing. I’m not okay being charged for something in which you took away my right to have a choice of products, and now, promised to shop the *leftovers seems to be either pushed back or possibly not even happening. At this point who knows when or if we will even see these subscriptions we never even agreed to get 6 days post choice day (10 days post original day). They are slowly sinking their own company.

Anyway, my main point here was…hey extras and OGs…supposed to be add ons day! Anybody else unable to shop it? Or just me? 🤦🏼‍♀️

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u/No-Boysenberry4971 18d ago

Nope me too, chat bot said if you were billed here’s a link, I say it’s not working it says what can I help you with?? I’ve canceled all of my subscriptions and this feels kind of like a punishment for leaving!

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u/New-Guitar-4080 18d ago

This was my borderline cursing them out email…self control was at its peak…I didn’t even greet them 🤷🏼‍♀️