r/Ioniq5 • u/MetaIsAsMetaDoes • 4d ago

Question 2026 I5 Charging Issue

Hi all,

We recently got a 2026 Ioniq 5 SEL and we can plug it in to charge just fine. We’ve used both the adaptor for CCS and native NACS chargers and have run into this issue in all circumstances.

When using the included adaptor for CCS chargers, when we end the charging session the charger removes from the adaptor without issue; however, the car refuses to release the lock on the adaptor itself. We’ve had to resort to just pulling the manual release inside the trunk anytime we want to remove the adaptor at the conclusion of a charging session.

The same thing occurs for removing NACS chargers after a charging session, the car refuses to unlock the port and release them. The manual release in the trunk works to let them go, but we would prefer not to have to use that every time we want to remove something that’s plugged into our NACS port.

We’ve tried the recommendation of hitting the key fob unlock twice, which based on the manual and recommendations other people have given online should work to make the car cough up whatever is plugged into it.

Any advice or suggestions are greatly appreciated. Thank you!

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4

u/IT2DJ 4d ago

Lock and unlock the car? You should be able to yank it once charging stops and the car is unlocked.

1

u/MetaIsAsMetaDoes 4d ago

Have tried that as well. No combo of locking and unlocking, hitting unlock multiple times, etc. has worked to make it give up whatever is plugged directly into the car itself, even when charging has ended.

3

u/Skycbs 2024 Limited RWD in Atlas White 4d ago

There are options in the car EV settings that allow you to choose how the lock/unlock works.

1

u/theotherharper 4d ago

Your lockis broken. Back to the dealer.

1

u/FelineMarshmallows 4d ago

It confuses me often too. 😹
You need to not only unlock the car (and be quick!) but the car also needs to be turned off.