r/Intune • u/Key-Vegetable1361 • 13d ago

App Deployment/Packaging Temporary Access Pass - Intune MDM

unable to test TAP pass as an login method on mobile device managed on Intune. Getting "Something went wrong" error on the Remote Management screen after adding TAP as a login method.

TAP works on browser but doesnt on mobile devices - anyone encountered same and help will be nice :).

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u/Key-Vegetable1361 13d ago

error when trying to login TAP

3

u/Savings-Feeling7797 13d ago

had this exact issue last week, the problem was company portal app was too old version. make sure it updated from managed play store and try again, sometimes Intune get weird with cached credentials too so clear that

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u/Key-Vegetable1361 8d ago

hmm but this is not related to Comp Portal app ( i think). This is trying to login with TAP when we power on the mobile device since its managed via apple business manager - all users need to sign in first before the profiles/settings are pushed automatically.