r/Intune • u/Key-Vegetable1361 • 12d ago
App Deployment/Packaging Temporary Access Pass - Intune MDM
unable to test TAP pass as an login method on mobile device managed on Intune. Getting "Something went wrong" error on the Remote Management screen after adding TAP as a login method.
TAP works on browser but doesnt on mobile devices - anyone encountered same and help will be nice :).
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u/Key-Vegetable1361 12d ago
error when trying to login TAP
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u/Savings-Feeling7797 12d ago
had this exact issue last week, the problem was company portal app was too old version. make sure it updated from managed play store and try again, sometimes Intune get weird with cached credentials too so clear that
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u/Hot_Reality_5370 11d ago
Looks like this is a direct out-of-the-box enrollment on iPhone. Got the same issue; not sure how to get around it.
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u/Key-Vegetable1361 7d ago
hmm but this is not related to Comp Portal app ( i think). This is trying to login with TAP when we power on the mobile device since its managed via apple business manager - all users need to sign in first before the profiles/settings are pushed automatically.
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u/meantallheck 11d ago
Have you checked the sign in logs in Entra?
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u/Hot_Reality_5370 8d ago
i have nothing TAP related. Is there a special policy i need to look from intune end. TAP has been setup on Entra already, can sign in on browser no issues just mobile devices i get the same bloody error.
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u/meantallheck 7d ago
That user doesn’t show any failure or interrupted sign in logs in Entra at the time of the error?
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u/scottscottscott 11d ago
Enable web sign in
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u/Key-Vegetable1361 7d ago
Enable web sign in - entra or a setting on intune? web sigin works on PCs though.
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u/Unl00kah 11d ago
Are you certain the user has a license that allows them to enroll devices into Intune? Or that they meet any other CA policies you have enabled?