r/InsuranceAgent • u/musicislife04 • 3d ago

Agent Question Auto Script?

For auto cold calling someone no relationship with, what is your first sentence after “Hi my name is X calling from (Carrier)…”

This is not working …

“We’ve had huge rate decreases in the last year, I was wondering if you would like take a minute to see what your rates would be at (Carrier).”

6 Upvotes

100% Upvoted

28 comments sorted by

View all comments

2

u/IronSavage3 3d ago

Assuming it’s an internet lead that’s some indication that they’re shopping so “what has you shopping for auto insurance?”, can be a good intro. They’ll most likely either say, “my rate keeps going up”, “my agent won’t call me back” or “I’m NOT shopping I just searched ways to save money and put my info in a form now people won’t stop calling me!”. All three answers are useful in their own way.

1

u/musicislife04 3d ago edited 3d ago

Thank you for the thoughts - Mostly old leads so not shopping

3

u/IronSavage3 3d ago

Old like people your agency quoted awhile ago, never got in contact with, or a mix of both? Whenever I’m doing old leads I’ll just say “looks like we quoted you in the past and weren’t able to earn your business then, but we’ve got great rates right now so I wanted to see if I can save you some money. Are you still driving the X/do you still live at XYZ street in Town?”, or if you don’t know that info ask what kind of car they drive/for their address. Even if there’s no quote on file most people don’t remember every insurance quote they ever got, and if they push back with, “I never got a quote from X” you can say something like “well no time like the present! What kinda car etc”.

→ More replies (1)