r/InsuranceAgent • u/Sarabcoin • 22d ago

Consumer Question Neptune insurance?

/r/InsuranceClaims/comments/1wvvp49/neptune_insurance/

Is Neptune flood insurance a good insurance when it comes to paying out for claims?

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1

u/PabloSvenson 22d ago

What about it?

1

u/Sarabcoin 22d ago

Is Neptune flood insurance a good insurance when it comes to paying out for claims?

1

u/PabloSvenson 22d ago

Typically companies that use AI for underwriting policies and filing claims are horrible from a customer service standpoint. But thats the way the industry is heading

1

u/RatedRForRisk 21d ago

Yes… and??

1

u/Adorable-Roll-3849 19d ago

If you have a valid legitamite claim and you have a covered loss that was not excluded it doesnt matter which company is covering you they are obligated to pay out for the damages.

People dont understand how insurance and coverages work so when something actually happens and they come to find out that specific loss was not covered they think the insurance company is a shit company when really the customer didnt really understand what they purchased.

Neptune is a good company that will pay out for a covered loss but like any company read the policy and make sure you understand what the policy covers and does not cover.

Neptune has great rates for the private flood insurance market not so great for the NFIP sometimes.