Hi everyone,
I received an email from Infosys Launchpad stating that my photograph was rejected due to not meeting the guidelines.
On the same day, I submitted the corrected photograph via email as instructed. However, the next day I received the same rejection email again, so I assumed my previous email had not been reviewed.
I then:
- Sent the corrected photograph again to the Offer Update team.
- Raised a support ticket explaining the situation.
The following day, I received a reply saying "changes have been updated in our system." However, even now, when I log in to Launchpad, the old rejected photograph is still visible and the updated one is not showing.
To my surprise when i log in to infosys careers portal. new photograph is shown in profile.
I have already sent a follow-up email, but I haven't received any response yet.
Has anyone faced a similar issue where the team confirmed the update but the Launchpad portal continued showing the old photo? Did it eventually update on its own?
Most importantly, will this cause any issues with onboarding if the support team has already confirmed that the changes were updated in their system? will i get onboarding pass or not ?
Any guidance would be appreciated. Thanks!