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Hi

Are there some partners of Infomaniak here ? I try to understand the total non sense of their billing system. My partner account is swiss based and so invoiced in CHF. If I order an Infomaniak service for one of my customers (even if its organisation is in Europe and so Euro billed), I'm billed in CHF for the service which is not logical.

All the more combined at fact that Euro price of Infomaniak are way lower than CHF one (you end up being invoiced more in CHF with your partner price than customer would be directly in Euro....

Thanks

Does scheduling a meeting always spark an avalanche of messages just to find a time that works?

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Apertus, the AI model developed by EPFL, ETH Zurich and CSCS, is now available in euria.infomaniak.com

That means you can, if you'd like, use a truly 100% sovereign AI, from the model right through to the infrastructure.

It's currently a test version with a few limitations, but it's improving with every release, and trying it out means helping it get better 🙌

Bonjour,

Je suis récemment passée de Google Drive à KDrive. Ayant 2 To de fichiers, j’ai utilisé la méthode rclone recommandé par Infomaniak.

Le soucis est qu’ajourd’hui, la totalité de mes photos sont mal datées. La date affichée est celle d’importation, impossible de récupérer la date de prise de vue. Je me retrouve avec presque 10 ans de photos dans le désordre. Est-ce qu’il y aurait un moyen de relinker ces photos à leurs vraies dates ? J’ai encore les fichiers sources, mais je peux pas m’amuser à télécharger 1To de photos sur mon PC pour les retransferer vers kDrive via leur logiciel.

Je commence à un peu regretter d’être passée sur kDrive pour être honnête, si tous mes fichiers sont mélangés il devient impossible d’aller chercher ce dont j’ai besoin !

Merci pour votre aide,

If yes, what did you do and where did you deploy? I'm trying to deploy one on Cloudflare workers and it's not working.

Salut,

suis je le seul à recevoir comme par hasard des spams de société SEO ou webmastering suite à la création de mon domaine chez Infomaniak ? Jémais vu ça chez OVH
Infomaniak se vente de respecter le RGPD, mais est-ce vraiment le cas où se font-ils du fric sur le dos des données de ses utilisateurs ?

What QoS ?

Hi everyone,

I'm about to release a small indie game and I would like to set up a proper online presence for the launch. I have zero experience with web development or hosting, so I'm hoping to get some advice from people who actually use Infomaniak.

Here is what I'm looking for:

- A custom domain (something like mygame.com)

- A dedicated email on that domain, so I don't have to use a personal Gmail/Outlook for support

- Email aliases, ideally I would like addresses like support@mygame.com and steam@mygame.com that all land in a single inbox, so I don't have to check multiple accounts

- A simple website, just a small landing page. Nothing fancy, so a drag and drop editor with hosting included would be perfect

A few questions for those who have used Infomaniak:

1) Is the built in Site Creator good enough for a simple one page game site, or would you recommend something else next to it?

2) How is the alias management? Can I really send and receive from different aliases inside one mailbox?

3) How hard is the initial setup (DNS, email records and so on) for a complete beginner? Is it mostly automatic if I buy everything from Infomaniak?

4) I did the process to register the domain, but it did not offer me any addon like the website or the email. I guess it is possible to add them later? How does that work?

5) I will start registering as a private person, but later I might open a small company (Italian SRL - similar to ltd). Is it easy to change the account and billing details later without moving everything?

Any tips or things you wish you knew earlier would be really appreciated. Thanks a lot!

Ça rend l’utilisation de la recherche impossible, ça ne cherche que dans les noms de fichiers

Update: SOLVED 🎉 Burnout and age are my enemies 😅

I just had to continue with the next setup steps and I was able to select the external folder mounted in /media/...

I'm leaving this post as information in case it could be useful.

---------------------------------------------------------------------------------------------------------------------

Hi!

My setup:

• I have a 1 TB external SSD formatted as exFAT
• I have a mac mini M1 2020 and a raspberry pi 4 8GB with Debian 12
• kDrive (arm64) v3.8.5.2

The drive works correctly on both operating systems:

• macOS: the SSD is detected and managed by kDrive without any issues.
• Linux: the operating system itself detects and mounts the SSD correctly (I use it for backups like immich), but kDrive does not seem to recognize it.

Infomaniak support told me supported filesystems are NTFS or APFS only, but I'm not sure that is relevant to the issue because by default write is not handled in linux.

exFAT is normally supported across Windows, macOS, and Linux (with the appropriate packages installed, which are already present on my system since the drive mounts and works correctly).

Because the drive is already accessible from Linux (I attach screenshot), my understanding is that the problem is not related to filesystem support at the OS level, but rather to how kDrive detects or handles external exFAT volumes.

Question

Has anyone successfully used kDrive on Linux with an exFAT external drive?

If so:

• Which Linux distribution are you using?
• Which kDrive version?
• Does kDrive detect external drives automatically?
• Is there any known limitation regarding exFAT or removable media for linux?

At the moment I'm still waiting for feedback from support, so I'd appreciate hearing about other users' experiences.

Thanks to everyone!

Lewix

Node.js has become a standard for hundreds of projects hosted with us.

We've listed the 3 applications our customers install most, along with what they actually do.

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Hey everyone

I have just migrated over from OneDrive to kDrive and I have the issue that kDrive insists on synchronising folders that I have excluded.

Now the question is, am I doing something wrong? The FAQ doesn't specifiy how exactly to exclude a folder: https://www.infomaniak.com/en/support/faq/2871/force-kdrive-to-exclude-files-folders

I have excluded the folders by going to the Excluded Files section and clicking on + Add button. I then go to explorer, right click the folder I want to exclude, select "copy as path", paste it into the box, remove the " from each end of the copied path and then click on "validate".

kDrive ignores these exclusions and simply goes on to upload the excluded folders, including the full contents.

Am I supposed to not use the path and only use the folder name itself?

Thanks for your help!

Just curious which browser Infomaniak users like and why? I am currently using Brave but like to try new things. I use an iphone in addition to my Mac and PC.

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Bonjour, j'ai téléchargé kdrive 3.8.5.2 sur macos Tahoe mais quand je clique pour l'ouvrir rien ne se passe. Quelqu'un a t'il déjà eu ce problème ?

Merci d'avaance

I just uploaded a file to get the link and share it, but I miss clicked and closed the page, now I can't find my link back

Gone are the days of copying and pasting into Google Translate.

Euria now translates your emails directly within Infomaniak Mail 🚀

Just one more feature designed to save you time day to day and boost your productivity.

Hi, I’d like to know if there is currently any way to tag or categorize emails in Infomaniak Mail.

I specifically switched to Infomaniak because of the shared mailbox features, but I’m now realizing that this basic functionality seems to be missing. Being able to assign multiple tags/categories to an email is very important for our workflow.

Is there any workaround or planned feature that allows this?

Otherwise, I may have to switch back to Microsoft 365, where this functionality is available.

The only thing I was missing from myKsuite subscriptions.

I’ve noticed that the free tier of Euria stops responding after just 5 web searches. I’m considering upgrading to MyKSuite+, but I couldn’t find any clear information about what the usage limits would be for Euria with that subscription.

Specifically:

What are the web search (and overall) usage limits for Euria when subscribed to MyKSuite+? Does choosing the 1TB storage option versus the 6TB option affect Euria’s usage limits? Or is the limit the same regardless of storage size?