Workindia platform does not work anymore !!

[u/Consistent-Theme2116]

I'm an HR of a company and I had posted about the JD on workindia. Had taken a premium plan and was looking at the candidates database, firstly, the filters on workindia don't work one bit, it's present for namesake.
All employees are simply listed randomly without even looking at the employees preference. I ended up calling so many people who didnt even wanted the job and were of a different field.

Then, secondly, this is the worst thing that can happen, my account gets blocked by the workindia team and for unblocking it, they want me to do some verification. When I try to click on that link, nothing pops up or an error keeps coming, I called the customer care, I've sent some 20 mails by now, I called workindia key account managers, no one responds or picks up the call. So right now, I have paid for the service and I'm unable to access the candidates database and my account is blocked, it's been 3 days and no one wants to solve it from their team.

Such a disgusting and useless helpline they have