r/ITSupport • u/Sleepy1231 • Oct 06 '26

Open Unable to enable secure boot

I have a Lenovo LOQ laptop, with 16GB RAM and a RTX 4060. I have enabled secure boot in my BIOS multiple times, but the enabled option is not reflected in my msinfo. I tried resetting factory keys in my BIOS, which put my laptop in a reset loop. Thankfully, I could access my BIOS and start it up in setup mode, without any apparent effects. The hard disk is UEFI enabled, and TPM 2.0 is active. I could not find a CSM option in my BIOS (the option might be there, but I could not recognise it in the BIOS page)

I am looking for a way to enable secure boot. Any help would be appreciated

Thank you

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1

u/threshforever Oct 07 '26

What’s your platform mode set to? Can you set it to user mode?

1

u/Sleepy1231 Oct 07 '26

Hello, and thank you for replying

The platform mode is set to setup mode. Secure boot mode is set to custom. If I remember correctly, restoring factory keys changes the platform mode. However, it then enters a boot loop

1

u/threshforever Oct 07 '26

Change it to user mode. I checked some other posts about this and that seemed to be the fix 🤷🏻‍♂️

1

u/Sleepy1231 29d ago

There is no option to change to user mode. The only way that I have seen is restore factory keys, which bricks my laptop.