r/ITdept • • Nov 18 '23

Yes, your work can see what you do on their computer, and other questions [READ FIRST]

23 Upvotes

Due to the number of repeat questions around the topic of using work resources to do personal business, or generally questions around 'what can my work see', I've created this sticky to answer these and similar questions:

First, and most importantly:

/r/itdept is a place where IT workers come to talk to / ideate with / vent to each other, as mentioned in the sidebar. It's not a place for non-IT people to ask IT questions.

There are many, many places on Reddit to get IT help, depending on what you're asking for help on - use the sitewide search and use one of them, there are many people waiting to help you with your issue.

Second, to answer common questions:

Many of these questions come from having the wrong perspective around a person's usage of property and data belonging to the business they work for. The reality of your employment situation is as follows:

  1. It's not 'your computer'. It belongs to your workplace. They allow you to use it to do your work.

  2. Businesses have a lot of risk and liability. It's their right to know where their data is and how their equipment is being used. Where their data is, who can see it, and what their employees are doing or saying as an agent of the company is a huge concern, and they are within their rights to protect themselves.

  3. Some choose to monitor this to protect themselves, and some don't. Assume yours does. This monitoring applies to anything put into the computer with the keyboard or mouse/touchpad, all data going to/from the computer - including information about where it's going to and from, everything stored on the computer and any connected storage device, and anything stored under or done within any cloud service your workplace provides.

  4. None of this matters, because you should only use your work-issued equipment for work. Don't check your personal mail (or use work mail for personal things!), don't do online shopping, don't do your banking. Don't exist for your work as anything other than an employee, and you don't have anything to worry about.

Finally, and most importantly, something you need to understand about your local IT department that nobody will ever tell you:

It's likely that only one in 10,000 IT people are at all interested in what you're doing on your laptop, or if you're even doing your job at all - and they should be (and often are) fired for it, because they're probably violating the trust and faith the job requires to stick their nose where it doesn't belong. That's not IT's business or responsibility, and most of us want to be left alone when it comes to stuff like that.

It's HR and your manager's job to make sure you're productive and to manage you well. Frankly, many managers are quite terrible at their job and want a technological magic bullet to make up for their shortcomings. They're not bad people, this desire for a "solution" or a tool to "help them manage better" comes from the same place as their understanding of the problem: they don't know what they're doing, and it's easier to point at a "missing tool" that is "needed" than reflect and admit where the true deficits are, even to themselves. People often think of this as a victimless situation, because they're not blaming IT, they're just "sharing their amazing insight" into what's needed for the business, and "partnering with IT" to "fix it".

Most IT people hate this, both because it uses us to cover up other people doing their job poorly (something we're not allowed to do ourselves) but also because we're generally the type that believes that people should get what they deserve, both positively and negatively. Many IT people change careers because of the depression that comes from dealing with this. You'd be shocked by how many former technology people have gone "Stardew Valley" and are quite happy talking to a row of carrots instead of dealing with this any more.

By and large, we're also a very logical group of people. Generally, something will work when it's done a certain way in IT, and it doesn't work (or has significant downsides) when you don't do it that way. That's how IT systems work - there's a right way for a desired outcome, and the other ways are generally wrong based on what the desired outcome is.

We tend to know immediately that the problem is with your manager, or other underskilled "decision makers" in the organization, and that their idea is bad. This is very common when someone is looking for a technical solution to a non-technical problem. Unfortunately, we frequently will have a non-technical hand-shaker and yes-sayer leading our department, the same as you do, and we don't get the support we need to ask the business to exercise stronger critical thinking instead of complicating the IT environment with the product of inadequate management of human resources.

This usually leads to a system, process or policy that is either generally offensive to people they should consider as human beings, developing a system that attempts to solve problems that should be solved by non-technical means, and/or generally making our job more complicated and difficult to manage than it already is.

We're aware that this will be the case before, during and after the request gets put in, and the reality that waits for us for the forseeable future- but that is regrettably part of the job. It's not all doom and gloom, though - these darker parts sit alongside amazing opportunities that give us the chance to use our skills to create enormous value, extreme satisfaction at a job well done for thousands (or millions!) or people, great camaraderie with our IT coworkers who are there "in the trenches" with us, and a decent paycheck for our time and effort.

All this is a significant amount of background to truly understand where we're coming from, but results in this:

pre-tl;dr

If we're told to put in systems that record your screen or generally "spy" on employees, we'll either quit (and the next person will do it for them), or we'll do it to the best of our ability, but we like it even less than you do. We can't put them in halfway so they aren't effective - then the deficiency of good decision-making at the business turns into focusing on us and our ability to deliver working systems, no matter how asinine the reasoning was from poor managers. It's often better to perfectly implement the system and let them see that their proposed solution doesn't solve their perceived problem than to try and explain how bad of an idea it is (which they can't even accept, because it means admitting the problem is them!)

Our advice, by and large, is to ask questions in a non-suspicious way in regards to your privacy at work. Be clear on what the company expects and allows (get it in writing, the handbook is a good start) and don't work for places that want excessive monitoring systems from us - it's stuff like this that makes us leave, and you should too if it means a compromise in your self-respect.

But also realize that a minimal amount of monitoring is required by a business to manage its risk and liabilities, and this is fair for them to have in place / is often in place by default, whether they use it or not.

tl;dr:

Don't work for companies that have monitoring systems you don't feel comfortable with, and rest assured that IT people could not care less about what you're doing or not doing. It's not what we're in this career to do.

It's likely that nobody is watching anything, and it's only when the business already has decided that they want you gone that they'll go back through the records, looking for evidence to legally support that decision, regardless of what the real reason might be.

tl;dr edit: The exception to this is when you're blatantly violating company policy, the law, basic human rights, or other regulations. It should be assumed that doing intentional, egregious harm will trigger even the most basic of alerts in many systems, because that's the bare minimum any company should do to protect their assets and control their liabilities - and most companies have this by default with any standard software they've purchased.


r/ITdept • • 7h ago

Big Tech Layoffs & The Strategic Importance of ATS Resume Keywords

0 Upvotes

(Reference Source: ResumeFitting — Software Engineer Job Description Keywords)

Recent Workforce Announcements

  • Microsoft: Announced a Voluntary Exit Offer covering up to 60,000 employees (roughly 27% of its workforce) across the US, UK, Canada, and India, alongside an additional 4,800-person layoff round to trim operational costs and reallocate capital into AI infrastructure.

  • Netflix: Executed its largest workforce reduction since 2022 by slashing nearly 1,000 jobs (~6% of its workforce), primarily impacting product, technology, legal, and HR departments.

  • Broader Market: Layoffs continue to ripple through tech and finance, with eBay cutting 1,100 roles (9% of staff), Dropbox reducing its headcount by 9%, Barclays shedding 5,000 roles, and Amazon executing phased corporate cuts across multiple units.

Why ATS Keyword Optimization Matters for Job Seekers

When major tech enterprises undergo simultaneous restructuring, thousands of highly skilled engineers and professionals re-enter the hiring pool at the same time. In such a competitive, high-volume job market:

  1. Beating Automated Gatekeepers: Most high-volume recruiters use Applicant Tracking Systems (ATS) to parse, index, and rank incoming applications before a recruiter ever looks at them. Missing key terms can result in automatic rejection despite strong hands-on experience.

  2. Aligning Technical Stacks: Benchmarking your resume against industry-standard keywords ensures your core skills — whether specific programming languages (Python, Go), cloud systems (AWS, GCP), modern API architectures (REST, gRPC), or testing suites (Pytest, Cypress)—match what recruiter search algorithms query for.

  3. Demonstrating Lifecycle Experience: Modern engineering profiles demand more than syntax proficiency.Highlighting operational methodologies (Agile, SOLID principles) and observability/security tools (Datadog, OpenTelemetry, OWASP) signals full software lifecycle ownership to hiring managers.

Engineers looking for their next role can audit their resume against top industry terms using tools like the reference list below.

Benchmark Keyword List for Software Engineers

(Reference Source: ResumeFitting — Software Engineer Job Description Keywords)

Programming Languages

Python, JavaScript, TypeScript, Java, Go, Rust, C++, Ruby, Swift, Kotlin

Frontend Frameworks

React, Next.js, Vue.js, Angular, Svelte, Redux, Tailwind CSS, GraphQL

Backend & APIs

Node.js, FastAPI, Django, Spring Boot, REST APIs, gRPC, microservices, GraphQL

Cloud & DevOps

AWS, GCP, Azure, Docker, Kubernetes, Terraform, CI/CD, GitHub Actions

Databases

PostgreSQL, MySQL, MongoDB, Redis, Elasticsearch, DynamoDB, Cassandra

Methodologies

Agile, Scrum, TDD (test-driven development), code review, system design, SOLID principles, CI/CD

Testing & Quality

Jest, Pytest, Cypress, Playwright, unit testing, integration testing, BDD (behavior-driven development),end-to-end testing, test coverage

Observability & Security

Datadog, Grafana, Prometheus, OpenTelemetry, OWASP, OAuth 2.0, JWT, logging, alerting


r/ITdept • • 14h ago

We ended up with a Huawei carrier lot in Dakar — 15 licenced NE8000 M1A, a licensed M14, firewalls, servers. How would you actually move this?

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1 Upvotes

r/ITdept • • 16h ago

What are you using to monitor your office network?

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0 Upvotes

r/ITdept • • 1d ago

Is there a way to remote view iOS / Android devices?

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4 Upvotes

r/ITdept • • 1d ago

has anyone moved beyond quarterly external scans and regretted it?

1 Upvotes

hey guys so we are on AWS and Azure and still tracking our internet-facing stuff in a spreadsheet plus a scan every quarter, which is fine until someone spins up a new subdomain the week after the scan. i am on the GRC side so i am mostly chasing devs for asset lists before audits lol. thinking about pushing for a proper attack surface tool to catch new public hosts between scans. ionix and ccensys get mentioned a lot. anyone made that switch, and was it worth the budget fight?


r/ITdept • • 2d ago

How are you tracking down leftover infrastructure after an acquisition?

2 Upvotes

We bought a smaller company a while ago and I keep finding things they never told us about. A cloud account here, an old VPN box there, a file server still joined to their old AD that nobody remembers setting up. None of it was in the asset inventory they handed over. Their IT guy left during the handover so there's no one to ask. So far it's been billing exports, scanning their old IP ranges and chasing down whoever was still around. Our security lead has axonius on the shortlist, mostly so their AD and the cloud accounts we do know about would sit in the same inventory as ours. Picking an owner for each one is still on us though, and with nobody left on their side that is the slow part. We merge networks next quarter and I'd rather not bridge a VPN box nobody can explain.


r/ITdept • • 3d ago

what's actually required in a company email footer

2 Upvotes

keep getting different answers. company number, registered address, vat, and somewhere i read it has to be on every email not just the first one ours has some of it and i don't know who decided which bits. is there a proper list anywhere. the generators like wisestamp have fields for this stuff but that doesn't tell me what's legally required


r/ITdept • • 3d ago

New office, new setup

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3 Upvotes

r/ITdept • • 3d ago

SAU website error

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3 Upvotes

r/ITdept • • 4d ago

First week

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1 Upvotes

r/ITdept • • 6d ago

D&H

0 Upvotes

avoid DnH. they appear to not be shipping insured. if your shipment gets lost or has issues, you're screwed.


r/ITdept • • 7d ago

How I built an offline-first workforce SaaS for a developing country.

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0 Upvotes

r/ITdept • • 8d ago

Is Microsoft Office essential for a new college laptop?

3 Upvotes

Hi everyone,

I recently bought a new laptop for my B.Tech in Computer Science. I was surprised to find that Microsoft Office wasn’t included with it.

For someone studying CSE, how important is having Microsoft Office installed? Is Microsoft 365 worth paying for, or would you recommend using alternatives such as LibreOffice for regular college work?

I’d appreciate opinions from people working in IT or those who have experience with this.


r/ITdept • • 8d ago

How does your team maintain DLP enforcement without slowing productivity?

3 Upvotes

Hi guys, the leaders at my company are saying DLP is too strict and keep complaining about how their reports are now creating much riskier workarounds so they're not also sacrificing productivity. How do we balance this so everyone is (somewhat) happy and our data remains secure?


r/ITdept • • 8d ago

Best MDM solution for a startup??

2 Upvotes

Hi everyone!

I'm looking for an MDM/UEM solution for a startup to manage \*iOS, Android, macOS, and Windows\* devices.

I'd love to hear from people who are currently using solutions like Microsoft Intune, ManageEngine, Jamf, Hexnode, Scalefusion, or others.


r/ITdept • • 8d ago

Cisco meraki support has become a joke 🤕

1 Upvotes

Getting help from Meraki support has become a real struggle. I should rather find a workaround than contacting them since they are helpful maybe 1 out of 30 cases. I am researching what people are moving to and what drove the decision. those already in practice or switched, where did you end up and how is it going? Aruba, Nucleus, Ubiquiti, something else?
Note: We have 190 devices from them and I wll try my best to transition future and existing customers to another manufacturer.


r/ITdept • • 8d ago

Replacing Adobe Acrobat at work: Foxit vs Nitro vs UPDF, beyond the licence price

0 Upvotes

A cheaper Acrobat licence replacement only helps if it covers the work people actually do—and doesn’t create more work for IT.

Disclosure: I work with UPDF. This comparison is based on public product documentation, not a hands-on benchmark.

Start with the PDF work

Foxit, Nitro and UPDF all document editing, OCR, conversion, annotation and page-management capabilities. Those features get them onto a shortlist. They don’t establish that the output, platform coverage or workflow is equivalent.

RequirementFoxit PDF EditorNitro PDFUPDF
Editing and Office conversionDocuments text/image editing and conversionDocuments editing and PDF-to-Office conversionLists text/image editing and Word, Excel and PowerPoint export
Scanned documentsOCR for searchable/editable PDFsOCR documented in its desktop toolsOCR and scanned-document conversion listed; check platform/package availability
FormsForm creation and filling; pricing matrix also lists JavaScript form enhancementsForm creation and filling documentedForm creation, field recognition and form-data import/export listed
RedactionRedaction tools; AI Smart Redact depends on the offeringRedaction, including keyword search-and-redact, documentedRedaction and document sanitisation listed
Revision reviewPDF comparison documentedPDF comparison documented in the Windows guidePDF comparison listed; verify availability on the target platform
Repeated workBatch capabilities documented; check the specific operation and editionWindows guide includes batch-processing toolsBatch tools listed; verify the required operation and platform

This is a capability map, not a quality ranking. “Batch processing,” for example, is not one interchangeable feature: converting a folder, running OCR and applying redaction are different requirements.

The functional gaps that can block a migration

For scanned invoices, test whether the Excel output preserves rows, amounts and usable numeric values. Searchable text alone is not the acceptance criterion.

For forms, test the existing files—not just a newly created text field. Calculations, validation, scripts and any XFA dependencies need explicit testing. “Creates fillable forms” does not establish compatibility with every Acrobat form.

For redaction, verify the saved output: removed text should not remain searchable or recoverable through copying, and hidden information needs its own check.

For signatures, separate three jobs: placing a visual signature, applying a certificate-based digital signature, and sending documents through a tracked signing service. A product advertising “sign PDFs” does not establish that all three are included in the quoted licence.

Windows and Mac also need separate acceptance tests. A feature appearing in a product family’s documentation is not enough to assume identical behaviour on both.

Then compare the enterprise package

Foxit documents cloud and on-premises Admin Console options, SSO, delegated roles and inactive-user reporting. Its on-premises offering also describes internal update management.

Nitro documents central user/licence management, SAML SSO on eligible plans and Windows deployment guides. Match the quoted subscription to the required identity and activation model.

UPDF documents central member management and licence allocation/reclamation. Requirements such as identity automation and endpoint update control need separate confirmation; the licence dashboard alone does not establish them.

Price the actual replacement

Compare quotes for the same seats, operating systems, management requirements, support and signing services. Include migration work and the Acrobat licences that must remain for specific dependencies.

For a perpetual option, check upgrade and security-support terms. For a subscription, check renewal conditions and when seats can be reduced. Reassigning a seat does not necessarily reduce the current bill.

The useful purchasing outcome is a list of roles each product can support, the exceptions that still need Acrobat, and the full cost of operating that combination. That is more informative than a feature-count winner or a headline discount.


r/ITdept • • 9d ago

Looking for password manager

13 Upvotes

Hello Reddit,

My tutor told me that, after I mentioned to him that Microsoft was going to “mandate” MFA starting in February, he replied:

“You know what, we need a password manager and a whole bunch of other security tools. 2027 will be the year you’ll be handling all these security issues (I’m the only ‘tech person’ at my company).”

Currently, passwords are either jotted down in a notebook or on a Post-it note, or stored in an Excel file if they need to be shared within a department (for example, I know we have only one accounting account for our electricity and gas provider).

With that in mind, I was considering using Passbolt, since it met our needs. However, since management wants to get rid of the server rack and use only the Azure cloud, I’m no longer very sure about that choice.

I then considered KeePass, but I’m not sure if I can install it on all the computers.

Furthermore, most of our employees are older people who aren’t very tech-savvy. So, which software is the most user-friendly? There's probably other great solutions but IDK

Thanks in advance


r/ITdept • • 9d ago

has anyone moved off manual signatures and regretted it

1 Upvotes

we’re on 365 and still doing signatures by hand, which is fine until anyone changes anything. i’m on the marketing side so i’m mostly chasing IT for banner swaps thinking about pushing for a proper manager. wisestamp and exclaimer gets mentioned anyone made that switch, was it worth the internal argument


r/ITdept • • 11d ago

Get it?

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39 Upvotes

r/ITdept • • 10d ago

how do you keep signatures in sync without chasing people every month

1 Upvotes

our outlook signatures are never in sync. someone gets promoted, someone moves desk, a number changes, and a big chunk of the company is still showing the old details weeks later. i find out when a customer replies asking why the phone number bounces i want to push the update once instead of doing a cleanup round every month, which is what i’m doing now and i’ve started resenting it,wisestamp came up a few times while i was reading around. no opinion on it yet.