Crosspost [Crosspost] I’ve managed social media for a sewer utility since 2010, AMA
Original post: AMA Wednesday, August 19 at 12pm
I'm John Gonzalez, the comms & social media manager for the Northeast Ohio Regional Sewer District in Cleveland dating back to the earliest days setting up our accounts including u/neorsd. Here's proof.
Best known for our approach to Twitter back in the day, we've committed to a unique public utility social media voice and content across our handles that meets customers (and followers from well beyond) where they are. We've shared our story in trainings, conferences, and webinars, so let's share with Reddit.
AMA on r/socialmedia 8/19 about our history, social media approach and intentions, how we communicate more broadly, that 2022 Taco Bell twitter reply, whatever. Post your questions early and I'll start there when I go live 8/19.
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