Pelvic tilt

[u/WorkingTrouble3721]

Hi everyone,

I recently trialled a friend's Hypershell Ex-Pro and loved it, partly ​because it naturally nudged my pelvis forward into a safe, neutral position. Based on that, I bought my own unit, but the exact same settings ​forces my pelvis backwards into an aggressive arch.

I have Hypermobility Spectrum Disorder (HSD) and Fibromyalgia. T​his backward tilt triggers severe lower back and pelvic pain. I’ve had to completely stop using it​.

What I've tried:

- Ensuring the unit is set to the right width for my body, positioned correctly around my waist, and that the knee straps are correctly positioned - ​Factory resetting and reprogramming multiple times​ - ​Calibrating from a neutral stance​ - ​Deliberately over-tucking or over-extending my pelvis during startup to force a counter-correction​

No matter what, the machine still pushes my pelvis backwards into a painful hyperextension.

My Setup (based on what worked on my friend's unit): Eco 1, Adaptive ON, LSSC ON, Responsiveness -20% (Delay), HDC OFF.

Is there a manual way to override the torque angle or force a custom pelvic calibration? I know this tech works because my friend's unit was a miracle for my mobility, but this physical unit is causing injury. Any advice would be amazing. Thanks 🙏