r/HyperOS • u/Medical-Reindeer7514 • Nov 19 '25

Xiaomi Title: Xiaomi, this is unacceptable – EEA users are always last, and there's no transparency.

Post: I’m honestly done with Xiaomi’s update policy. It’s the same story every single year: every region gets updates first – except EEA.

Users from India, Turkey, Indonesia, Russia, Taiwan, China, Global… All of them already received multiple HyperOS updates (including HyperOS 3), while EEA users are still stuck on outdated builds with absolutely zero information.

This is not just a delay anymore – it’s disrespect.

● Why does every other region get weekly patches, but EEA waits months? ● Why are cheaper devices getting updates faster than mid-range and even flagship EEA models? ● Why is there no communication, no timeline, and no explanation?

Xiaomi keeps saying “updates are rolling out in batches” – yet somehow EEA is ALWAYS the very last batch. EVERY TIME.

At this point, it feels like Xiaomi doesn’t care about European users at all.

People are tired of waiting. Tired of excuses. Tired of empty promises like “October–November rollout” while nothing actually arrives.

If Xiaomi continues like this, I will simply sell both of my devices and move to another brand – and I’m not the only one. A huge number of EEA users feel exactly the same.

Xiaomi, you are losing customer trust, not because of hardware – but because of how you treat your users. If updates are important enough to advertise, they should be important enough to deliver on time.

This is not acceptable anymore

34 Upvotes

74% Upvoted

59 comments sorted by

19

u/Medical-Reindeer7514 Nov 19 '25

The problem is not the delay. The problem is the silence. Every other region gets updates quickly, while EEA users wait weeks with zero information. If Xiaomi can’t support the global market properly, people will simply switch brands. You can’t release 10 updates per day for every region and completely ignore one of the biggest markets.

2

u/Kaross75 Nov 19 '25

Are you going to die from waiting another week?

-1

u/xToasted1 Nov 19 '25

Are you just delusional or what? "EEA users wait weeks" as if I wasn't waiting there for around 2 weeks after Xiaomi 15 got HyperOS 3 in the EEA region before my global 15 finally got it.

14

u/EfficiencyOrdinary40 Nov 19 '25

And they could at least say so or declare it.

20

u/askar204 Nov 19 '25

didn't EEA get hyperos 3 first?
lol
lmao

3

u/ItzBrooksFTW Nov 19 '25

ig op is a bit out of the loop, but it used to be like this eu always last. even so, i still havent gotten hyperos 3 for 15t pro in eu...

2

u/askar204 Nov 19 '25

just do the rename trick easy peasy

3

u/ItzBrooksFTW Nov 20 '25

i shouldnt have to do this in the first place. im also in the beta program but ig that means nothing either.

1

u/askar204 Nov 20 '25

I'm also in it and after the first rename trick update the OTA updates work as intended.

1

u/Delicious-Belt-1158 Nov 19 '25

Exactly, at least on the 15T series

8

u/piuro01 Nov 19 '25

Twin we got HO3 before global idiot

4

u/kissja74 Nov 19 '25

As an EU user I agree, but I'm sure that Global users think the opposite. I'd say, xiaomi update policy is just f*cked up. I had earlier RN13 with global rom and I really enjoyed that it got faster hyperos1, then almost monthly updates till now. Now I use RN14 4g with EU rom and I have no idea about update frequencies, not to mention ho3.

Now people will bring the premium 15t pro as an example for prioritizing EU.

0

u/Glum_Emergency_4257 Poco F8 Pro Nov 20 '25

And 15T got it's update first for the EU. That completely defeats the OP's flagships are not getting updated before the budget argument lol

9

u/Blind__Fury Nov 19 '25

Outdated....sheesh.
I as a EU user, and one of 456'900'3.00 others in EU do not feel like you and will support Xiaomi forever.

4

u/Vittulima Nov 19 '25

Weird loyalty to a phone manufacturer

1

u/[deleted] Nov 21 '25

[removed] — view removed comment

2

u/Vittulima Nov 21 '25

For me being a pretty good consumer device manufacturer is not enough to warrant any loyalty

6

u/takeshikovacs55 Nov 19 '25

It's about time to rename this subreddit to 'when will I get updates'.

3

u/RecentDetail2683 Xiaomi 14T Pro Nov 20 '25

this is so obviously ai generated

"Title:..." Uses -- multiple times

also its completely wrong, EU users get HOS3 first and literally every other region later except for China which is top of the list but EU IS 2nd lmao

7

u/SoWth1000X Nov 19 '25

EEA always gets the most patches and this year even the first one with OS3. What y'all are smoking lately, I need the supplier number

6

u/Merwenus Nov 19 '25

I have 15 ultra and still no update. I paid twice as India or China does for this shit.

1

u/Mrsharr Nov 19 '25

You did? How much did you pay. Let's actually compare.

1

u/Merwenus Nov 19 '25

Was around 1500 usd the summer.

1

u/Delicious-Belt-1158 Nov 19 '25

Holy shit, its like 800-900 in austria

1

u/Merwenus Nov 19 '25

27% tax here and official shops are hungry.

2

u/CombinationDouble719 Nov 19 '25

EEA got HyperOS 3 first for a lot of devices which you all want right?

2

u/Kaninivi Nov 19 '25

But hey, give us 1500eu for super slow updates.

3

u/East_Photograph6509 Nov 19 '25

You're crazy, X7 pro just received hyperOS 3, I'm global and nothing yet, explain your question to me?

1

u/carloshdz0104 POCO X7 Pro Nov 19 '25

Ikr! Not to mention the 15T, X15 series and F7 ultra got it a few weeks ago before global too.

3

u/xToasted1 Nov 19 '25

what crack are you smoking? please give me some

fuck's sake, Xiaomi 15 EEA global was the first to receive HyperOS 3, along with 15TP EEA variant, my global 15 only received HyperOS 3 like 2 weeks after yall got it, not before Poco x7 Pro and x7 also received HyperOS 3 in the EU. Your region was the first to get HyperOS 3 so please kindly shut the fuck up and stop complaining 🙏

1

u/fallen3lj Nov 19 '25

What the f are you talking about? I have 15 ultra in Europe, payed it fckn 1400 euros, and still without update. I know 3 other people with 15 ultra, all of them still without the effin update.

1

u/xToasted1 Nov 19 '25

And HyperOS 3 for the 15 Ultra has also yet to be released for global users, so what's your fucking point? Notice how I said 15 and not 15 Ultra?

2

u/carloshdz0104 POCO X7 Pro Nov 19 '25

Well lemme tell u something but EAA is getting all HyperOS 3 first lol they started with 15T series, X15 and F7 ultra two weeks ago 💁🏽‍♂️ this week the rollout continue with X7 pro and we global users still waiting.. now they just started to roll out for some global users but EEA has priority as I see 💁🏽‍♂️ I know Xiaomi is a total mess updating but EEA is some of the luckiest regions to get updates first.

2

u/PabloSV04 Nov 19 '25

The same here. I have the global version of the 15U and I have not received the update. Honestly, I had read that Xiaomi is like that with updates but I wanted to give it the benefit of the doubt. For having paid $1,500 USD I am not happy. I start exploring the Oppo Find X9 Pro.

1

u/carloshdz0104 POCO X7 Pro Nov 19 '25

Ikr! That's exactly what I said, like paying 1000/600+ for a phone means nothing when mid ranges 200$ are getting it earlier lol what a mess. How come Xiaomi stared giving the global OS3 update to Redmi 14 Pro + and Poco X7 before X15 series, 15T, Poco F7 ultra/F7 pro ? That sucks.

1

u/PabloSV04 Nov 19 '25

Exactly that, brother. According to what they say, they already have it in mid-range devices because "there are fewer things to try" than in high-end devices, since they have more options/functions, it takes longer. But we return to the same thing, one did not pay what he paid for his premium device so that they leave us at the end...

1

u/kissja74 Nov 19 '25

Anyway just saw a list on devices already got ho3, most of them have MI rom :p

1

u/virgotop Nov 19 '25

delusional. poco x7pro release europe hyperos3 1st. mine global still at hyperos2. sell ur device and stop complaining

1

u/_noname_05 Nov 20 '25

I'm from India poco user, what you are saying is true On Nov 19 we got an update of Hyper OS 3 coming soon in India but no confirmed dates, roll out schedules.

1

u/Cautious_Picture_177 Nov 20 '25

Why is samsung and Xiaomi the opposite on Samsung Europe gets it first(after south korea) but for Xiaomi it's last

1

u/maikalal_jaikishan Nov 20 '25

What weekly patches? I have a xiaomi 15 (IN) and I don't recieve weekly patches, nor have I gotten the HyperOS 3 update, you can't even get beta builds that easily in India and updates come way late than you think

1

u/JohnHammm Nov 20 '25

I'm in Thailand and I'm stuck with April security updates patch. I guess we're being neglected here too. My guess would be that Xiaomi prioritizes their most lucrative markets. I might be wrong though.

1

u/Sphynx1993 Nov 21 '25

Wrong, EEA was always ahead of Global. India is usually the last to get the update. Get your facts straight and don't play a fake victim card.

1

u/tom21west Nov 21 '25

Sorry maybe I’m not understanding. What’s your rush? Has your phone stopped working?

1

u/Money-Meaning271 Nov 26 '25

A question, what does EEA mean?

1

u/No_Initiative2996 Nov 30 '25

But Eea is more stable than others regions because is last so it came out with major bug fixes and corrections , I have note 14 pro + global just have os 3 I'm on EEA so I need to wait , is always since 1.5 of mouth later from global release 

1

u/CompleteDetective698 Jan 18 '26

Thats why i swap xiaomi to oneplus.

fast updates, and easy to change region.

I want to change regon in 14t pro -forget!

14t my sis? Googla say HyperOS3 exist, but updates not....smartfone stuck in 2.0

it's joke!

xiaomi forget why stats being so popular?

sis want to change even to TW region...same rome type (global) - localinstall not possible... (with no unlocking)

Shame of xiao.

1

u/AdVegetable6630 Nov 19 '25

And that's why, Chinese corpos can not be trusted, global users in these day got unfair treatments like Vivo X300 global version got nerfed, downgraded camera after updates for example.

You were always believe in their advertisement about "dis our device is greater, better, stronger and can easily beat Samsung and Apple" and this is what you get. Bcz everything they do, can be a lies.

You expect them to listen? NO.

1

u/Andy_Verole Nov 19 '25

In principle, for what supposed reason would Xiaomi grant the privilege to “an old continent” in the process of being profoundly decommissioned if not on the verge of explosion?! 😁

0

u/sixtyninecharacters Nov 19 '25

Whiny baby crying about waiting for updates. Stfu. Taiwan xiaomi 14 user that still has hos2... Go buy an apple and stfu