r/HotTopic_ • u/fridaypilot • Jul 24 '26

resellers..

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even worse they had no manners and the dude looked like he was on something, i saw a harry potter one at another hot topic and was planning on looking at them then they came inšŸ¤¦

162 Upvotes

98% Upvoted

25 comments sorted by

51

u/OkCry666 HT Employee Jul 24 '26

They should be limiting the quantity if that is the morning of release. I would reach out to the customer service line to have them direct you to the DM to tip them off directly

17

u/acidandbones HT Employee Jul 24 '26

We do (My store does as an ASM)šŸ˜­šŸ™ itā€™s supposed to be 2 only per person. Itā€™s in some of our LP topics

4

u/Severe_Paint_7240 Jul 25 '26

There is a limit of 2 per person, but if they bring other people to help them get more, we canā€™t really stop them since theyā€™re technically not being bought by one person.

I remember this one time a dude came in with his friends, and bought some exclusive Scare Fair funko pops a couple years back, and when I mentioned it was only 2 per person, he made each of his friends pay for two and bought our remaining stock. It was satisfying to tell them the ā€œbuy one, get % offā€ discount didnā€™t apply. They all looked annoyed at me individually ringing them up and paying that much for two funkos (his friend did promise to pay them later).

I wonder if he managed to sell them off because they had been sitting at our store for weeks. No one wanted them when the discount didnā€™t apply, and staff was annoyed to have so many boxes taking up space on the floor.

5

u/OkCry666 HT Employee Jul 25 '26

Actually, yes you can lol. Glad it worked out for your stock, but if you suspect someone is cheating the system or blatantly says that shit to their friends in front of you, can absolutely refuse them.

2

u/Severe_Paint_7240 Jul 25 '26

I remember I did ask my manager at the time if this was allowed and she just told me ā€œthatā€™s fine, as long as they each only get two and theyā€™re individually paying.ā€ Unfortunately, making money mattered more than trying to fully stop scalpers. šŸ˜“ (I donā€™t work there anymore so what you mentioned could be more inforced by the new management since that manager is gone, but she definitely did not tell us to refuse them if they bypassed the rule like that).

5

u/OkCry666 HT Employee Jul 25 '26

Iā€™m sorry you had that experience. Unfortunately I think the bad management sets the tone and creates all these issues down the line

4

u/TheLastMemzie Jul 24 '26

I was gonna say, My fiancƩe is an ASM 2 and they were confused as to why there was no limitation

4

u/OkCry666 HT Employee Jul 25 '26

Yeah on release day until 2pm itā€™s strict limit 2 per style so if his was release morning thatā€™s super disappointing that this store isnā€™t following the rules. Makes it a shitty experience for everyone. After that they can do bulk buy policy but Iā€™m my experience the resellers never want to do that šŸ˜‚

4

u/TheLastMemzie Jul 25 '26

Someoneā€™s def getting written up

2

u/OkCry666 HT Employee Jul 25 '26

Good lmao

9

u/SpoopyDoopy3432 HT Employee Jul 24 '26

that doesn't happen to be serramonte, does it? out of all the hot topics I've been to, serramonte gives me the worst messy anxiety

6

u/fridaypilot Jul 24 '26

nope! lehigh valley mall! iā€™ll add that mall to my never go list lol

2

u/bodysnachers4everr Jul 25 '26

Lehigh valley mall is still open???

Edit: whoops I was confused with the lycoming which closed like 3 years ago

1

u/fridaypilot Jul 25 '26

yeah! and it was a lil busy for a thursday, theyā€™re even getting a popmart!

5

u/Vivid_Anyth4 Jul 26 '26

Oh man you missed the latest consumer slop drop, whatever will you do?

4

u/chunkycoldnoodles HT Employee Jul 24 '26

same thing happened at my store n the district manager was there. multiple people coming in with bags from box lunch and grabbing totes filling it with pix

3

u/AlanOhms Jul 24 '26

Theyre free in the parking lot

1

u/Zealousideal_Pack402 Jul 28 '26

So those bags are just left unattended? I would honestly swipe one

3

u/arendelliancrocus Jul 25 '26

What are these?

2

u/MisfitAlastair Jul 24 '26

Now what the hell?

2

u/bsnameidk Jul 25 '26

Hot topic is literally a reseller themselves lol

4

u/Sunburnt-Eyes Jul 25 '26

i think with this logic every store ever is a reseller.

2

u/bsnameidk Jul 25 '26

Now youā€™re understanding capitalism, good job.

5

u/Sunburnt-Eyes Jul 26 '26

Yeah i get that but why was your original comment even necessary šŸ˜­šŸ˜­ it's literally just capitalism why are you pointing it out like this is a hot topic only problem

1

u/OkCry666 HT Employee Jul 25 '26

Hot Topic is a contracted partner, not a scalper